YouTube Tv - Charged me for a free trial

I signed up for a 15 day free trial with my new Roku tv. Was charged 64.99 within 2 days. I called and was told o would be refunded in 3-5 business days. Its now going on 2 weeks. Wheres my refund?
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ID
#2311053 Review #2311053 is a subjective opinion of poster.
Service
Youtube Tv Free Trial
Loss
$65
Preferred solution
Full refund

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Verified Reviewer

YouTube Tv - Refund

1.0
Details
tried youtube free had it stopped in less than the free 2 days now they keep taking 71$ out of my account my name is Roger L Goodwin ph no is 864706**** my email is RogerGoodwin@***.com

User's recommendation: dont give bank acc information.

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ID
#2270362 Review #2270362 is a subjective opinion of poster.
Service
Youtube Tv Free Trial
Loss
$142
Preferred solution
Full refund

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Verified Reviewer

YouTube Tv - Continued billing after cancellation

1.9
Details
I cancelled my free trial before it ended. Received bill. Checked account status. Inactive. Received bill for another month. No way to contact a human. How to videos are worthless.

User's recommendation: DO NOT SIGN UP FOR FREE TRIAL!!!!

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ID
#2261972 Review #2261972 is a subjective opinion of poster.
Service
Youtube Tv Free Trial
Pros
  • Video quality is great
Cons
  • No way to get customer service
Loss
$135
Preferred solution
Full refund

YouTube Tv - Promise of free Showtime and Epix

1.0
Details
I am a faithful YouTubTV customer. On Thursday, October 29th, I received an email that stated that YouTube customers would have free Epix and Showtime this weekend. I is almost 24 hours into the free Access, but I dont have access. The email states that YouTube customers did not have to do anything. That access will be given automatically. Yet I dont have access. What do I do?

User's recommendation: Nothing is free.

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ID
#2258317 Review #2258317 is a subjective opinion of poster.
Service
Youtube Tv Free Trial
Pros
  • Allows some streaming
Cons
  • Free trials are not provided
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I love youtube tv

4.5
Details
My adult son had this YouTube tv, till finances got tight. I would love to subscribe for me. I live alone and wished I could get YouTube tv at a very reasonable price. I very much would like to try the 30 day free trial as soon as possible.

User's recommendation: Subscribe if you can afford it. It's the best streaming app I've ever encountered.

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ID
#2256843 Review #2256843 is a subjective opinion of poster.
Service
Youtube Tv Free Trial
Pros
  • I dont know
  • I like the programing
Preferred solution
Need help by a person to apply for 30 day free trial.

YouTube Tv - Cancel 7 day free tv

I wanted to try your free TV for 7 days, and immediately they took out 45.00 from my account, I can't find a way to cancel this, what can I do?
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ID
#2248388 Review #2248388 is a subjective opinion of poster.
Service
Youtube Tv Free Trial
Pros
  • Good value
Cons
  • Unable to speak with customer service
Loss
$45
Preferred solution
Please just cancel the 7 day "free" TV order immediately!

Cancel youtube tv

I tried youtube tv it did not work for me and now I'm having trouble canceling it my name is Louis KIng my email is lking34herod55@***.com
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ID
#2239205 Review #2239205 is a subjective opinion of poster.
Service
Youtube Tv Free Trial
Pros
  • Great selection of shows
Cons
  • Could not get it on my tv
Preferred solution
Cancel the trial period today 10/21/2020

Resolved: YouTube Tv - Cancel my service

Update by user Oct 02

Company fixed the issue and I have been provided with settlement agreement.

Original review posted by user Oct 02
Cancel my service I don't have the money to pay for it
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Resolved
ID
#2204072 Review #2204072 is a subjective opinion of poster.
Location
Kenosha, Wisconsin
Service
Youtube Tv Free Trial
Pros
  • Good channels
Cons
  • Cant cancel subscription
Preferred solution
Turn it off

YouTube Tv - Unethical Billing

1.0
Details
Signed up for a "free 2 week trial", received a immediate charge upon signing up. Cancelled same day, requested a refund, yet to-date, have not received any refunds nor ability to get them to give me back my money. NataGuel

User's recommendation: Do not sign up unless you just want to buy it.

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ID
#2199906 Review #2199906 is a subjective opinion of poster.
Service
Youtube Tv Free Trial
Loss
$70
Preferred solution
Full refund

YouTube Tv Reviews

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YouTube Tv reviews

YouTube Tv - They are horrible services are the worst

1.0
Details
This is one of the worst experiences of my life. The free trial quit after 1 week was supposed to be 2 weeks then they just charged me for a whole month and said they could not refund my money totally terrible terrible company. I'm disputing the charges on my account I'm not going to pay them 1 read sent.

User's recommendation: Nevet.

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ID
#2198190 Review #2198190 is a subjective opinion of poster.
Service
Youtube Tv Free Trial
Cons
  • Too hard to contact
  • Unethical
  • Unable to speak with customer service
Loss
$69
Preferred solution
Full refund

YouTube Tv - Signed in for youtube 14 day free trial on my 35 $ android phone but found I didn't use it .

1.0
Details
I have been trying to stop this trial and not buy any service. I can't seem to stop it, there is now a 99.99 $ charge to my bank that seems to be from youtube, please help me cancel this!!!!!!!!!!!
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ID
#2193768 Review #2193768 is a subjective opinion of poster.
Service
Youtube Tv Free Trial
Pros
  • Ease of selections
  • Good choices
  • Channel lineup
Cons
  • It just rolled over into a purcehse
  • No way to cancel free trial
  • No notification of purchase
Loss
$100
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't get YouTube tv in locked so I can get free trial of just start it up

We are now on Roku and would like to start up YouTube tv but at first all shows were locked now can't even get that far try to put in code but every time says not valid. HELP would like to have this but can't make it happen
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ID
#2186850 Review #2186850 is a subjective opinion of poster.
Service
Youtube Tv Free Trial
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

YouTube Tv - Requesting a refund

I totally thought i cancelled already. i see now i did not i really cant afford the 70 charge right now i apologize please allow me to get my money back.

User's recommendation: set a alarm or just afford it lol.

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ID
#2180658 Review #2180658 is a subjective opinion of poster.
Service
Youtube Tv Free Trial
Loss
$70
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

YouTube Tv - Deceiving free trial

1.0
Details
YouTube Tv - Deceiving free trial
I received an email giving me a 7 day free trial, which I used but they ended up charging the full month $65 despite I tried to cancel it before the trial ended and it didn't let me do it. I tried to get help but I have worst customer service experience ever, there is no phone number to call in and the online assistance is useless.
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ID
#2156951 Review #2156951 is a subjective opinion of poster.
Service
Youtube Tv Free Trial
Cons
  • Took my money
  • Not what i expected
  • You can not get in touch with anyone
Loss
$65
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

YouTube Tv - Unhappy

1.0
Details
Cant contact anyone to cancel my subscription.

User's recommendation: dont do it.

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ID
#2154241 Review #2154241 is a subjective opinion of poster.
Service
Youtube Tv Free Trial
Cons
  • All the channels rrquire prescriptions not saving money
  • No customer service
  • Not being able to speak to someone
Preferred solution
Full refund