Cheryl M Pkq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer
dots
#5131553 
Report Review
Reply as Company

YOUR RATE INCREASED

YouTube TV - YOUR RATE INCREASED
YouTube TV - YOUR RATE INCREASED
YouTube TV - YOUR RATE INCREASED
YouTube TV - YOUR RATE INCREASED
YouTube TV - YOUR RATE INCREASED
YouTube TV - YOUR RATE INCREASED
Updated by user Oct 20, 2023

Nothingno one from you tube even contacted me about their rate increasing without my knowledge so we have to cut off the credit card

Original review Sep 20, 2023
We signed up with rate at $64 and now your charing us $72 whats up with that withour my approval from my credit card etc dont you think you should be asking people FIRSTLY before charging more than originally signed up for??
View full review
Loss:
$70
Pros:
  • Gets channels pretty clearly
Cons:
  • Change your rate to higher without consulting you or notifin

Preferred solution: Price reduction

User's recommendation: NO they changer your rate without notifiying you and then all of a sudden you get a large bill you didnt know about and there is NO PLACE on line you can actually talk to youtubeTV. there is a bunch of online like this that gets nothing accomplished or done

Comment
Helpful
bettye e

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer
dots
#5066626 
Report Review
Reply as Company

Set up new acct

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0
YouTube TV - Set up new acct
I have been working on this for 2 days solid and Im very upset I think Im close but I cant do the final set up
View full review
Loss:
$11
Cons:
  • None i need to speak to someoneterrible customer service

Preferred solution: My utube set up

Comment
Helpful
Resolved
Flossie Thv
map-marker Houlton, Maine
dots
#5174890 
Report Review
Reply as Company

Resolved: Struggling trying to set it up

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
4.3
YouTube TV - Struggling trying to set it up
Cant figure out how to confirm my home area as the message on the tv says right now so I need help doing it
View full review
Comment
Helpful
Gary W Oat

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer
dots
#5050509 
Report Review
Reply as Company

For two days I receive error when trying to watch local channels. Customer service stinks.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.4
YouTube TV - For two days I receive error when trying to watch local channels. Customer service stinks.
Lack of customer service. For two days can't watch local channels. Have done everything. Impossible to speak to a person.
View full review
Cons:
  • Lack of customer service

Preferred solution: My local.channels

Comment
Helpful
Carmen Y Gmj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

 Verified Buyer |

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer
dots
#4946698 
Report Review
Reply as Company

My local channels are blacked out

YouTube TV - My local channels are blacked out
YouTube TV - My local channels are blacked out
Local channels are blacked out on sports events this year. Never had this problem last football season. I cant even watch FedEx ST. Jude Championship golf on CBS. I need this resolved or Im gonna cancel my prescription
View full review
Comment
Helpful
Ramona H Mtl
map-marker Bellmore, New York
dots
#5147079 
Report Review
Reply as Company

Different charge like $15.50 in this month charge why ?

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
3.0
YouTube TV - Different charge like $15.50 in this month charge why ?
Im being charge a different amount this month of $15.99 why? I usually pay $72.99 why is $88.98 . Im calling my bank .
View full review

User's recommendation: Look at your bills every month

Comment
Helpful
Mickey F Iyy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer
dots
#5165364 
Report Review
Reply as Company

Can't watch college games

YouTube TV - Can't watch college games
I keep getting a playback error message when trying to watch college football games Can someone call me back and let me know what is going on please. Blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah
View full review
Comment
Helpful
Karla M Jwu
dots
#5144965 
Report Review
Reply as Company

Subscription error

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0
YouTube TV - Subscription error
I cannot get my tv to work. It keeps telling me Im out of my viewing area. I have tried multiple different ideas and nothing works
View full review

Preferred solution: My tv back up and working properly

User's recommendation: They have horrible customer service support

Comment
Helpful
Jeffery M Awl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer
dots
#4876245 
Report Review
Reply as Company

I want a refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0
YouTube TV - I want a refund
Took money during a free trial made my bank account over draft!!! I am beyond pissed I hate u your customer service it sucks never again will purchase it will be hulu that is I will be with this the 2nd time yall have *** me
View full review
Loss:
$85
Cons:
  • Bad customer service

Preferred solution: Full refund

User's recommendation: Don't get YouTube tv

Comment
2
Jack S Fif

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Staten Island, New York
dots
#5159306 
Report Review
Reply as Company

I had a problem with the dispute charge

YouTube TV - I had a problem with the dispute charge
Unauthorized charges you guys charging me my card and I don't do anything and you don't even have a phone number to make the dispute. What kind of business is that guys are gonna put you all over the Internet
View full review

User's recommendation: I never gonna wreck nap never never

Comment
Helpful
Donna P Ifs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer
dots
#5167070 
Report Review
Reply as Company

Refund YouTube TV

Refund YouTube TV
Didnt mean to pay for it.I just wanted to try the free tria, can you please cancel my subscription. Contact number is 225-337-****. Gmail: 911.ms.shorty@***.com
View full review
Loss:
$73

Preferred solution: Full refund

Comment
Helpful
Lynn R Ivq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer
dots
#5161636 
Report Review
Reply as Company

CHARGED FOR FREE TRIAL

YouTube TV - CHARGED FOR FREE TRIAL
I have a free trial that expires 12/23. I was charged $59.99 on 9.26.23. Please refund to the card that was charged ending in 5668. I have a screen shot of the email that was sent regarding my free trial. Thanks
View full review
Loss:
$60
Pros:
  • Movies
  • Love espn
  • Shows
Cons:
  • Charged me for free trial

Preferred solution: Full refund

Comment
Helpful
Grady S Ews

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer
dots
#5159744 
Report Review
Reply as Company

Unauthorized charge

YouTube TV - Unauthorized charge
I signed up for a three month trial of free basic YouTube. A $54.99 fee has been applied to my account. This is unauthorized. The three month trial was supposed to be no charge. Please contact me and deal with this matter immediately.
View full review
Loss:
$55

Preferred solution: Full refund

User's recommendation: Not good

Comment
Helpful
Laura M Euh
dots
#5079637 
Report Review
Reply as Company

Refund that I want

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
3.5
YouTube TV - Refund that I want
I made a payment on September the 5th and then yesterday you took out another payment on September the 8th I want my money back for at least one of those I like the service I like having it but I want my 72.99 back into my account I'm trying I have two screenshots of two different times that they were put out so I will put them on there for you so that you can get me my money back I don't want to cancel my service I just don't want to pay twice in one month thank you Laura Miller Newman LauraMiller newman@***.com
View full review
Loss:
$73
Pros:
  • Great channel selection
Cons:
  • Double payment for one month totally wrong

Preferred solution: Full refund

User's recommendation: Don't over charge

Comment
Helpful
Joseph K Tqe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer
dots
#5144723 
Report Review
Reply as Company

I accidentally bought NFL tickets and you tube TV twice

YouTube TV - I accidentally bought NFL tickets and you tube TV twice
Original review Sep 25, 2023
I thought I wasn't getting NFL ticket. but I was under YouTube and not YouTube TV so I purchased it again thinking it must of been free trial from first time. Need to cancel the latest NFL tickets cause I already have it and base plan cause I already have it. Thank you now I was charged 46 bucks to answer questions
View full review
Loss:
$400
Cons:
  • Hard to cancel

Preferred solution: Full refund

Comment
Helpful