YouTube TV
YouTube TV Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
YouTube TV has 1.7 star rating based on 15458 customer reviews. Consumers are mostly dissatisfied.
10% of users would likely recommend YouTube TV to a friend or colleague.
- Rating Distribution
Pros: No pros, Good channels, Price.
Cons: No customer service, Customer service, Poor customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
YouTube TV has 1.7 star rating based on 15458 customer reviews. Consumers are mostly dissatisfied.
10% of users would likely recommend YouTube TV to a friend or colleague.
- Rating Distribution
Pros: No pros, Good channels, Price.
Cons: No customer service, Customer service, Poor customer service.45% of users think that YouTube TV should improve its Customer Service.
45% of users say that they might use YouTube TV in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "Find another company who is more customer-service minded. The current situation where one cannot get ABC news, sports and shows for over one month is unacceptable.", "Don’t stream with a small company", "I haven't watched tv in my television in 2 weeks.", "Find another provider.cannot even get customer service on the phone. Run for the hills!et", "Not until you get your act together".
Most users ask YouTube TV for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Top YouTube TV Reviews
"I unsubscribe and youll still taking money from my account a"
They just took money from my account again this month even after I unsubscribed now this time I spoke with a representative that actually lissen to my...
"Double payments. Service stopped..."
Still pissed. Called to sort out my YouTube Premium account; I've been paying twice. My service has been cut even though I paid one of the two payments. Why am...
Birmingham, England
Double payments. Service stopped...
Still pissed. Called to sort out my YouTube Premium account; I've been paying twice.
My service has been cut even though I paid one of the two payments.
Why am I paying twice for one service? This number is for ads...
Preferred solution: Full refund
User's recommendation: Don't waste your time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Is being charged $57.15! No I’m not pleased.
Company fixed the issue and I have been provided with full refund. Reach out in different ways until you get positive results.
Above please read..
Im being charged and shouldnt be. See attachment with amount from my bank. Please refund!
Preferred solution: Full refund
User's recommendation: Don’t trust your offers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUpset about ABC
The stupid thing took me to a GOOGLE ADS and said that was all it could help me with. It was ALL automated so as per usual in these situations you cant ask a question bc you arent speaking to a human!!!
Its extremely frustrating for a customer like me that all I do is watch TV and go to the doctors. Im VERY upset about losing ABC and now will search for a new company! Just like I got rid of ADT and went to ring! Customer service still matters in this world.
Were still people not puppets. Im sure this wont even get red by anyone.
Anyway, just Jennifer Thurman here on my birthday. 11/3
Have a wonderful day:)
User's recommendation: I guess it’s okay if you want to keep getting channels taken away from you and then have to pay seperately.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have the nfl ticket and cant get all the nfl gams
I have the NFL ticket and I can't get all the NFL games, so I would like a refund reply. Can someone call me, please?
- Im paying for something and cant watch it
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Valdosta, Georgia
Was asking about the channels that we don’t have
Whoever the representative was scam me at a $3500. So you tell me what the *** happened
I got scammed. I lost 3,500.00 dollars from one of your team members.
I won't be able to get my money back from my bank because they had me go get cash cards. So who is going to give me my money back?
It wasnt YouTube that ripped me off. It was one of your customer service representatives.
- Getting scammed
Preferred solution: Full refund
User's recommendation: Never use this site again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pittsburgh, Pennsylvania
Utubetv
I don't know what happened to it. I'm watching TV and it says that a player came on there and it's not working right, so I would like to talk to a human.
I don't want to text nobody because there's no problem that can't be solved by texting. I want to call somebody.
Preferred solution: I want to get it solved
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Request for Refund – Sunday Ticket Auto-Renewal on August 1st
Company fixed the issue and I have been provided with full refund.
I am writing to formally request a refund for the recent auto-renewal charge on my YouTube TV account for the NFL Sunday Ticket subscription, which was processed on August 1, 2025.
I was unaware that auto-renewal was enabled on my account, and upon noticing the charge, I canceled the subscription on the same dayAugust 1st. Despite the prompt cancellation, the full amount was still charged to my fathers credit card, which was saved on my profile.
The cardholder is Reginald L.
Sutton (aka Reggie Sutton), and he does not consent to this charge.
His contact number is 704-516-****, should you require verification or direct communication.
Given that the subscription was canceled the same day it renewed and no service has been used, we respectfully request a full refund to the original payment method.
If a refund cannot be issued, we will be left with no choice but to escalate this matter by filing formal complaints with the Better Business Bureau (BBB), the Federal Trade Commission (FTC), and the North Carolina State Attorney Generals Office.
We are simply asking for fairness and a timely resolution. Please confirm receipt of this message and advise us on the next steps for processing the refund.
- Sunday ticket
- Football
- Wont cancel when u cancel
Preferred solution: Full refund
User's recommendation: Don't buy sunday ticket
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Quincy, Illinois
Teck support
YouTube network keeps buffering and long pauses after pausing TV. It says loading for about a minute and a half.
It buffers in every room of the house on every TV for very long periods of time. I tried to connect with tech support from YouTube TV. I tried going on the internet to find them. I tried calling them.
People from YouTube TV kept hanging up on me. They called it dropped calls.
When I finally did get someone, they kind of helped. And I have just given up, and I think I'm going to go to Hulu TV instead.
- Viewing of my local channels library to store then rewatch programs
- Due to the issues i am having if i go to my library and watch a 50 minute program it takes me about an hour and a half to do so due to the issues in question it costs way too much money to not be able to watch youtube tv half of the time
Preferred solution: Easier communication between the customer and YouTube tv. Help when needed. And half of my service fees back. Better service all together
User's recommendation: Don't subscribe to YouTube TV
I had that happen to me. I was on a T-Moble gateway for my internet and it was a tower problem for me, not You Tube TV. They fixed the tower and smooth sailing!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLoss of local ABC network
Negotiate and make a deal with ABC. I am a happy customer when all the local channels are on the air.
ABC has great programming especially David Muir and his nightly news. PLEASE GET ITDONE!
- Local channel availability
- Not getting channels i paid for
Preferred solution: Price reduction
User's recommendation: Wait until all local Boston networks are on YouTube TV.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling
What has happened is yall are double and triple charging me and I have had it and I want to speak to a supervisor and get a refund and cancel this scam of a business
User's recommendation: Don’t get youtubetv
Atlanta, Georgia
Can't access channels
Extremely difficult to contact YouTube TV. I called 3 different phone numbers and it hung up on me immediately.
I tried to chat with YouTube TV and it wanted me to pay $5 to have a technician look into my issue. Are you kidding me? Pay to chat and get help. I'll try to call tomorrow, and if the same thing happens, the 2 years I've subscribed to YouTube TV will come to an end.
Very poor customer service. One of the channels, ESPN, I cannot access that worked earlier this week.
I paid another service so I could watch college football games tomorrow. This is unacceptable.
- All channels provided as promised
- Was good for a while
- Link take you to a chat and asks for money to continue
- Poor customer service no phone number or opportunity for chat
- Cannot watch live college football on espn
Preferred solution: Price reduction
User's recommendation: Don’t purchase. Help is poor and customer service is unreachable. I click on an help page and it keeps displaying the same webpage several times. Not helpful at all!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Swansea, City And County Of Swansea
Copyright
My songs that I've made myself are being marked as copyrighted when I'm the only one who's made my music. Also, I have promoted 3 of my songs and paid £30 for it, and no promotion has happened. On that end, I would like my refund, please.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI paid for my services and they paused it.
When we have an issue can not get in touch with no one.
I paid on the 15th of September because they hit my card for it and received the money. They sent an email saying good to go.
Then today I tried to watch it, and my service was paused. Money was taken but never returned to my bank.
I just want to watch my services. Rosita Harris
- I dont know about the pros and the cons i just need my tv
Preferred solution: Deliver product or service ordered
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Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Deptford, New Jersey
NO HELP
Tried the chat function & was connected to Megan. I asked why I don't have a referral link. "She" gave me the run around for 20 minutes and never gave an answer.
- Channels i watch
- Customer service is nonexistent
Preferred solution: An answer
User's recommendation: Hope you don't need any assistance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Laurens, South Carolina
To talk about a scam
I called the number for YouTube about my TV, but I went to someone that scammed me out of $298.00, and I need my money back.
- Can get good service
- Do not got out in bad weather
Preferred solution: Full refund
"I went to someone that scammed me", so this is your fault. Why should YouYube give you money you paid to a scammer?? Lesson learned, kiss your money goodbye.
Thomasville, Georgia
Tube tv not working
Can't get past this page. I need help right now. This page wants me to start a new account, which would create 2 accounts for 1 TV.
User's recommendation: I plan to remove tube tv if I don't have someone call me and fix my access to tube tv.
YouTube TV FAQs
YouTube TV is a television and movie streaming service. It offers more than 80 channels of shows, regional sports, and news. It is a paid membership with unlimited DVR space and a free trial period. The service supports all gadgets including tablets, phones, and PCs.
Users can cancel or pause their memberships in the app on the Android/iOS device or a web browser. It is necessary to choose Membership Settings, and click Cancel. The access to the service won’t be lost until the end of the payment period.
The length of a free trial period may vary for the Base Plan. Extra networks are subject to separate billing terms. The duration of the free trial can be checked by tapping Settings in the app. Following the end of the free trial period, users will be switched to a paid membership automatically.
The Base Plan comes in at USD 64.99 before tax per month. Any add-on networks are charged separately. The first payment day is a charge day. Users are charged at the beginning of each new billing cycle.
It is possible to use the service on three devices simultaneously. Please note that it is available only for devices authorized to install YouTube TV. They include smartphones, tablets, personal computers, game consoles, etc.
To cancel a YouTube TV subscription, go to tv.youtube.com or open the app on your device. Click on your profile photo in the top-right corner, and select “Settings.” Find the Membership button, choose the Manage option next to your membership, and click “Cancel membership.”
The standard free trial for YouTube TV is 7 days. However, during promotional periods, YouTube TV has offered extended trial periods of 14 or even 30 days.
To change your Home Area location on YouTube TV, visit tv.youtube.com, click on your profile photo in the top-right corner, select the Settings option, and choose “Location.” Click the Update button next to the Home Area section, enter your new ZIP code, and confirm the change. Note that you can only change your home area twice every 12 months.
To access the YouTube TV account login page, visit tv.youtube.com or open the app on your device and find the Sign In button in the top-right corner of the screen. Enter your Google account credentials and click “Next” to complete the sign-in process.
To change your YouTube TV payment method, sign in to your account via the app or the official website. Click on your profile photo in the top-right corner, select the Settings option, and choose “Billing.” Click the Update button next to your current payment method and add a new card or payment method. If you signed up for YouTube TV through a mobile carrier or internet provider, you’ll need to update your payment method through them.
You can create up to 6 YouTube TV accounts per household, which allows each family member to have their own personalized settings and viewing preferences. Additionally, you can stream on up to 3 devices simultaneously.
The YouTube TV subscription can be canceled at any time. However, you will still have access to the service until the end of the current billing period, unless you cancel your subscription during a free trial. In that case, you will lose access to YouTube TV immediately.
If YouTube TV isn’t working, you can try to check your Internet connection and restart your router if necessary. You can also clear the cache and update the app to make sure you have the latest version installed.
The specific issues may include Location Settings or Device Compatibility. Ensure your home area and current playback area are set correctly. Check if your device is compatible with YouTube TV, as some older devices may not support the app. Check the YouTube TV’s Twitter account or Help Center for outage reports. If none of the above steps work, contact YouTube TV support for further assistance.
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I would like to talk to a person also