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YouTube TV

YouTube TV

tv.youtube.com
What is your customer experience with YouTube TV?

YouTube TV Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.6 star rating from 13321 reviews, with 10% would recommend and an 80% unfavorable distribution; consumers are mostly dissatisfied over billing and service access.

Positive Feedback

Users note a good amount of channels and channel selection as reasons some keep the membership despite issues.

Negative Feedback / Risk Areas

  • Widespread YouTube TV customer complaints about impossible cancellations and double billing.
  • Frequent requests for refunds and disputes over unauthorized charges and subscription billing.
  • Poor or unreachable customer service, long automated loops, and trouble updating payment or location.

Key Takeaways for Future Customers

  • Check YouTube TV reviews for billing and cancellation experiences before subscribing.
  • Expect limited live support; prepare documentation for refund or subscription disputes.
  • Consider payment monitoring and confirm membership charges regularly.
View full overview ›

Media from reviews

YouTube TV - I paid my bill and my TV still will not come on
YouTube TV - Refund for membership I didn’t purchase .YouTube TV - A bad YouTube user is making anti accounts of me and my friends.YouTube TV - A bad YouTube user is making anti accounts of me and my friends. - Image 2YouTube TV - Unauthorized charges requesting a refundYouTube TV - ServiceYouTube TV - Hacking my account
View all media ›

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Show reviews that mention
service account customer customer service phone youtube subscription money number card
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Lucia C Cyh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't get a hold of a live person to resolve the issue.

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To get a refund for YouTube TV, Frontier didn't explain the trial period clearly and didn't cancel the subscription.

View full review
Loss:
$74
Cons:
  • No live agent for customer service

Preferred solution: Full refund

User's recommendation: Will not recommend

Resolved
Abrea Whz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Upset about ABC

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YouTube TV - Upset about ABC
Updated by user Nov 18, 2025

Partial refund… and we got our channels back, thank you Very Much. I’m a very happy customer now:).

Write an email and be specific about what it isThat you are wanting. Don’t use curse words and don’t talk down to anyone. Write the letter as if you are asking your favorite person in the world for something. I was going to say mother or grandmother, but some people are very disrespectful to their family members.

So sad.

Anyway, that’s just my two cents. Thank you again for giving us back ABC:).

Original review Nov 03, 2025
The stupid thing took me to a GOOGLE ADS and said that was all it could help me with. It was ALL automated so as per usual in these situations you cant ask a question bc you arent speaking to a human!!!

Its extremely frustrating for a customer like me that all I do is watch TV and go to the doctors. Im VERY upset about losing ABC and now will search for a new company! Just like I got rid of ADT and went to ring! Customer service still matters in this world.

Were still people not puppets. Im sure this wont even get red by anyone.

Anyway, just Jennifer Thurman here on my birthday. 11/3
Have a wonderful day:)
View full review

User's recommendation: I guess it’s okay if you want to keep getting channels taken away from you and then have to pay seperately.

meredith V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Incorrect watch hours that still has yet to be resolved

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YouTube TV - Incorrect watch hours that still has yet to be resolved

I had nearly 2,800 watch hours; I have close to 300,000 views. However, I'm losing watch hours, which makes no sense. I receive hundreds, sometimes thousands, of views on four 60.

View full review
Loss:
$1000

Preferred solution: My legitimate watch hours calculated correctly

User's recommendation: Monetization is unpredictable

Mario L Xow

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lima, Lima Province

A bad YouTube user is making anti accounts of me and my friends.

YouTube TV - A bad YouTube user is making anti accounts of me and my friends.
YouTube TV - A bad YouTube user is making anti accounts of me and my friends. - Image 2

Hello, YouTube, Im getting reported that we have a bad YouTube user who is making anti accounts of us and my friends. He is stealing out YouTube profile pictures and crossing them out in a big red X.

The bad name of the user is name Inactive_755. He is a terrible user who is doing bad things to us, and he is making more anti accounts of the users who love Toadette, the character from the Super Mario series. He is bashing my opinions, even my friends as well!

Please terminate the user Inactive_755, and even terminate the anti users that he made of me and my friends! I will tell you who are the names of the anti accounts in the pictures below and please terminate those bad anti users that he made of us that you see in a big red X, including that bad user for doing this to me and my friends (named Inactive_755).

View full review
1 comment
Justin S Bij

lol

Taylor H Aqq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rison, Arkansas

Irritated

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YouTube TV - Irritated

They charged my account twice and there is no number to call but I have posted a picture below to show both account charges!

View full review
Loss:
$91

Preferred solution: Full refund

Korowe media tv S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chuka, Tharaka-Nithi

I want to request for my live streaming back

YouTube TV - I want to request for my live streaming back

youtube trust & safety team, I am writing to respectfully appeal the suspension of my youtube channel following a violation related to child protection policies. I sincerely apologize for the content that led to this action.

After reviewing youtube's child safety and protection policies, I understand how the content may have been interpreted as inappropriate or compromising, even though this was never my intention. I deeply regret this oversight and take full responsibility for the mistake. I want to clearly state that I do not support, promote, or *** any form of child exploitation or harmful content. The violation was unintentional, and I acknowledge that greater care should have been taken to ensure full compliance with youtube's policies.

I am fully willing to immediately remove, edit, or permanently delete any content deemed to be in violation of the child safety policy. Going forward, I commit to exercising stricter content review practices, adhering closely to youtube's community guidelines, and ensuring that all future uploads are fully compliant with child protection standards.

View full review

Preferred solution: Apology

Melda Ddl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kalamazoo, Michigan

I have used YouTubeTV years, it is the best server! As someone in a wheelchair from MS 24 /7 on a fixed income, can I get a reduced rate by paying yearly? $82/mo too high.

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YouTube TV - I have used YouTubeTV years, it is the best server! As someone in a...

Is there anyway I can bring down my rate per month? Im not pissed, just wish I could pay less considering my circumstances.

View full review

User's recommendation: If you can afford this. He will not be sorry; it’s a great service!

Resolved
Lyle e B

This person supports our platform.

Supporter
| map-marker Arlington, Washington

Resolved: Changing accounts

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YouTube TV - Changing accounts
Updated by user Dec 08, 2025

I believe my accounts are resolved and will remain a very satisfied customer.

Updated by user Dec 08, 2025

No im satisfied

Original review Dec 08, 2025

I need to cancel my old account. I have a new TV and started a new account.

Order number: upg.Let's-y4px-98uv-57vr. My phone number is 425-268-****, or please give me a direct customer service number.

Thank you, Lyle E. Blank.

View full review
Pros:
  • All good very happy
Cons:
  • Talking to a live person

Preferred solution: My old account needs to be cancelled and I bought a new tv and started a new account my old account is paid for December please cancel at the end of month and I bed my new account to start at my trial date in 20 days

User's recommendation: Utube tv is excellent

Craig S Grk
map-marker Kansas City, Missouri

Unauthorized charges requesting a refund

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YouTube TV - Unauthorized charges requesting a refund
Updated by user Jan 18, 2026

I just want my money back and forth them to stop taking unauthorized payments

Original review Jan 18, 2026

They are closed. But not too closed; they can still suck money off my card without authorization.

I don't even know what could cost $72.99 and then $6.99 daily. Oh, plus $1.99 charges sprinkled throughout.

View full review
Loss:
$142
Pros:
  • I dont know
Cons:
  • Did not order it

Preferred solution: Full refund

User's recommendation: Don't bother

Jason I Ejt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ashburn, Virginia

YouTube tv won’t start on my tv

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YouTube tv won’t start on my tv

First off Ive typed this exact message 9 times .

We got a new tv which says Im logged into my account . However wheh I try to watch anything on any channel it says I need to sign up for the $82.99 base package which I have been for 2-3 years .

View full review
Zavier M P
map-marker Queens, New York

Service

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YouTube TV - Service

I was on my son Ryan account, I prefer to have my own account. I always used the app because it has a wide range of network to download

View full review
Loss:
$50
Pros:
  • I can get my local channel and some cable channel
Cons:
  • Missed pbs

Preferred solution: My own account

User's recommendation: It's one of the best apps to download and the price is reasonable.

Steve B Cdu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t get my programs on the YouTube

YouTube TV - Can’t get my programs on the YouTube
Updated by user Jan 19, 2026

I love YouTube TV but once a month you guys keep asking me to identify where I live. I pay 80 some dollars a month and I do not get my local channels. Why do you keep doing this once a month?

Original review Jan 16, 2026

At least once a month, my YouTube programs won't come on, and I get a notification every time for my current location. Could you please fix it?

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Charlotte F Xic

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dagenham, Barking And Dagenham

Youtube Teddy N

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YouTube TV - Youtube Teddy N

Daily upload limit reached Verification needed to upload more daily Fix Them Please Upload 24 Hours.

View full review

User's recommendation: Because I Want Upload 24 Hours

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Jason L Mdt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Union, Kentucky

Deleted Channel

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YouTube TV - Deleted Channel

YouTube has removed my channel for no specific reason 3 times now. I sell live tropical fish online and ship nationwide.

All I have on there are videos of fish and some old family private videos. I have appealed several times now, even sent a letter to the HQ and no response.

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Preferred solution: Channel reinstated.

Travis T Yek

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Made me pay for my prescription twice and I asked for a new payment today

YouTube TV - Made me pay for my prescription twice and I asked for a new payment today
YouTube TV - Made me pay for my prescription twice and I asked for a new... - Image 2

I paid for my prescription twice in December and never received my money, a refund in January that was for the January bill, which was another hundred dollars.

View full review
Loss:
$100

Preferred solution: Full refund

Travis T Yek

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Made me pay for my prescription twice and I asked for a new payment today

YouTube TV - Made me pay for my prescription twice and I asked for a new payment today
YouTube TV - Made me pay for my prescription twice and I asked for a new... - Image 2

I pay for my prescription twice in a row in December. They never refund my money back to me and then let the money take over to the next month but weve been in January. They charged me another bill of $100 after I paid 220 in December I still havent received my hundred dollars yet.

View full review

YouTube TV FAQs

Winnie Murugi
PissedConsumer Reporter

YouTube TV is a television and movie streaming service. It offers more than 80 channels of shows, regional sports, and news. It is a paid membership with unlimited DVR space and a free trial period. The service supports all gadgets including tablets, phones, and PCs.

YouTube TV FAQs

Users can cancel or pause their memberships in the app on the Android/iOS device or a web browser. It is necessary to choose Membership Settings, and click Cancel. The access to the service won’t be lost until the end of the payment period.

The length of a free trial period may vary for the Base Plan. Extra networks are subject to separate billing terms. The duration of the free trial can be checked by tapping Settings in the app. Following the end of the free trial period, users will be switched to a paid membership automatically.

The Base Plan comes in at USD 64.99 before tax per month. Any add-on networks are charged separately. The first payment day is a charge day. Users are charged at the beginning of each new billing cycle.

It is possible to use the service on three devices simultaneously. Please note that it is available only for devices authorized to install YouTube TV. They include smartphones, tablets, personal computers, game consoles, etc.

To cancel a YouTube TV subscription, go to tv.youtube.com or open the app on your device. Click on your profile photo in the top-right corner, and select “Settings.” Find the Membership button, choose the Manage option next to your membership, and click “Cancel membership.”

The standard free trial for YouTube TV is 7 days. However, during promotional periods, YouTube TV has offered extended trial periods of 14 or even 30 days.

To change your Home Area location on YouTube TV, visit tv.youtube.com, click on your profile photo in the top-right corner, select the Settings option, and choose “Location.” Click the Update button next to the Home Area section, enter your new ZIP code, and confirm the change. Note that you can only change your home area twice every 12 months.

To access the YouTube TV account login page, visit tv.youtube.com or open the app on your device and find the Sign In button in the top-right corner of the screen. Enter your Google account credentials and click “Next” to complete the sign-in process.

To change your YouTube TV payment method, sign in to your account via the app or the official website. Click on your profile photo in the top-right corner, select the Settings option, and choose “Billing.” Click the Update button next to your current payment method and add a new card or payment method. If you signed up for YouTube TV through a mobile carrier or internet provider, you’ll need to update your payment method through them.

You can create up to 6 YouTube TV accounts per household, which allows each family member to have their own personalized settings and viewing preferences. Additionally, you can stream on up to 3 devices simultaneously.

The YouTube TV subscription can be canceled at any time. However, you will still have access to the service until the end of the current billing period, unless you cancel your subscription during a free trial. In that case, you will lose access to YouTube TV immediately.

If YouTube TV isn’t working, you can try to check your Internet connection and restart your router if necessary. You can also clear the cache and update the app to make sure you have the latest version installed.
The specific issues may include Location Settings or Device Compatibility. Ensure your home area and current playback area are set correctly. Check if your device is compatible with YouTube TV, as some older devices may not support the app. Check the YouTube TV’s Twitter account or Help Center for outage reports. If none of the above steps work, contact YouTube TV support for further assistance.

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