YouTube TV
YouTube TV Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
YouTube TV has a 1.6 star rating from 13,578 reviews with about 10% would likely recommend; consumers are mostly dissatisfied and reviews show an 82% unfavorable share.
Key Takeaways for Future Customers
- Expect frequent mentions in YouTube TV reviews about outages and login or streaming failures.
- Many users report billing and subscription confusion, so verify charges and monitor autopay closely.
- Refunds and cancellations are common requests; document interactions when seeking a refund.
Negative Feedback / Risk Areas
- Repeated YouTube TV customer complaints about poor or unavailable customer service and inability to reach a live agent.
- Recurring billing issues include double charges, unauthorized withdrawals, and delayed refunds.
- Service outages, login errors, device connectivity problems, and location/playback area errors affect access.
Positive Feedback
Some users note good channel selection and value when service works; a small number reported resolved programming errors and regained access.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
YouTube TV has a 1.6 star rating from 13,578 reviews with about 10% would likely recommend; consumers are mostly dissatisfied and reviews show an 82% unfavorable share.
Key Takeaways for Future Customers
- Expect frequent mentions in YouTube TV reviews about outages and login or streaming failures.
- Many users report billing and subscription confusion, so verify charges and monitor autopay closely.
- Refunds and cancellations are common requests; document interactions when seeking a refund.
Negative Feedback / Risk Areas
- Repeated YouTube TV customer complaints about poor or unavailable customer service and inability to reach a live agent.
- Recurring billing issues include double charges, unauthorized withdrawals, and delayed refunds.
- Service outages, login errors, device connectivity problems, and location/playback area errors affect access.
Positive Feedback
Some users note good channel selection and value when service works; a small number reported resolved programming errors and regained access.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
YouTube TV is a friggin joke, don’t waste your money. They have no channels. Last Monday was the first time since Monday Night Football became a TV show. I missed it because of YouTube TV, bad joke
YouTube TV and their little battle with Disney has taken his toll on us the customers. And YouTube TV makes no adjustments to the bill even though you dont have any more channels.
Heck with that place do not go there the worst so many better deals.
Im already on sling. Everything is better than YouTube TV stay away horrible.
User's recommendation: Stay away, lots of better deals out there
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEnd free trial
Not making a connection to end my free trial. Phone call disconnected.
Please have someone contact me. Phone card disconnected.
Preferred solution: End my free trial
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Upset about ABC
Partial refund… and we got our channels back, thank you Very Much. I’m a very happy customer now:).
Write an email and be specific about what it isThat you are wanting. Don’t use curse words and don’t talk down to anyone. Write the letter as if you are asking your favorite person in the world for something. I was going to say mother or grandmother, but some people are very disrespectful to their family members.
So sad.
Anyway, that’s just my two cents. Thank you again for giving us back ABC:).
Its extremely frustrating for a customer like me that all I do is watch TV and go to the doctors. Im VERY upset about losing ABC and now will search for a new company! Just like I got rid of ADT and went to ring! Customer service still matters in this world.
Were still people not puppets. Im sure this wont even get red by anyone.
Anyway, just Jennifer Thurman here on my birthday. 11/3
Have a wonderful day:)
User's recommendation: I guess it’s okay if you want to keep getting channels taken away from you and then have to pay seperately.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeing charged for something I no longer have
Double charging and still being charged for the Sunday ticket even though I cancelled before the subscription ran out.
User's recommendation: Maybe
Houston, Texas
I am paying ur monthly subscription but have no access to the service
I have been paying $9.99 for YouTube TV, and I have never been able to stream or access the service and channels. This is a rip-off!
It's telling me to start a free trial. Why? I tried logging in, and it is telling me the code doesn't exist. You can verify at your end.
I have not streamed YouTube TV ever, so why are you charging my Cash App/Google Pay? Please reverse the transactions backdated to when it started and refund me. I have been watching the regular YouTube with adverts. I have Netflix, Prime Video, and Hulu subscriptions.
If I am being charged for YouTube TV, why am I not enjoying the benefits? This is preposterous!
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can’t get somebody from the company to call me to reserve a problem about somebody trying to use my card to bill me saying I haven’t paid. I would appreciate if someSomebody use my card a YouTube TV
To have a customer service rep call me about a problem with somebody trying to get my credit card information posing as them. My phone number is 608-728-****. Thank you.
Preferred solution: A customer service representative to call me.
User's recommendation: It’s not good right now.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIncorrect watch hours that still has yet to be resolved
I had nearly 2,800 watch hours; I have close to 300,000 views. However, I'm losing watch hours, which makes no sense. I receive hundreds, sometimes thousands, of views on four 60.
Preferred solution: My legitimate watch hours calculated correctly
User's recommendation: Monetization is unpredictable
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kalamazoo, Michigan
I have used YouTubeTV years, it is the best server! As someone in a wheelchair from MS 24 /7 on a fixed income, can I get a reduced rate by paying yearly? $82/mo too high.
Is there anyway I can bring down my rate per month? Im not pissed, just wish I could pay less considering my circumstances.
User's recommendation: If you can afford this. He will not be sorry; it’s a great service!
Lowell, Massachusetts
Money, yall are false advertising and don’t even have a team to deal with this. You’re pathetic.
Movie is 14.99 on my TV, you force me to buy it on my phone or computer to watch it on my TV. It's 19.99.
This is far from the first time. You're gonna figure it out, you *** ***
Preferred solution: Full refund
User's recommendation: They run the world so who cares. They crooks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI believe someone is trying to access my credit card information posing as a YouTube TV rep
You sent me two company advertising what they have to sell me. I dont need that.
I need YouTube to help me out. Thats the one thing I hate about YouTube TV is not being able to get a hold of somebody to resolve a problem. Theres no excuse for that at least a DIRECTV.
I can get somebody to talk to and take care of the problem. I got maybe I should look at going back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
Funds taking away from my account
Once again the customer representative was paid attention to other stuff his phone kept going off to leave me on hold for my moments and period of times dearly on the phone for 45 30 minutes and nothing has been resolved I I wanted was a refund
Money was taken from my account for no reason, and I want the money back in my account because this is not right.
Preferred solution: Full refund
User's recommendation: And call back immediately
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lima, Lima Province
A bad YouTube user is making anti accounts of me and my friends.
Hello, YouTube, Im getting reported that we have a bad YouTube user who is making anti accounts of us and my friends. He is stealing out YouTube profile pictures and crossing them out in a big red X.
The bad name of the user is name Inactive_755. He is a terrible user who is doing bad things to us, and he is making more anti accounts of the users who love Toadette, the character from the Super Mario series. He is bashing my opinions, even my friends as well!
Please terminate the user Inactive_755, and even terminate the anti users that he made of me and my friends! I will tell you who are the names of the anti accounts in the pictures below and please terminate those bad anti users that he made of us that you see in a big red X, including that bad user for doing this to me and my friends (named Inactive_755).
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Humboldt, Iowa
I am a YouTube TV customer. I have 2 CC'S ON FILE I WANT TO WATCH A PAID SUBSCRIPTION. Movie. The system will not accept my CC's
I have spent over 3 hours trying to connect. I am a YouTube channel subscriber so I don't know why it will not let me pay for the movie.
NUERNBURG TRIALS?? I need someone to contact me ASAP
BUCK WHEELER 507-213-****
THANK YOU.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYouTubetv not working
My YouTube TV is not working. I'm paying y'all $70 some dollars a month and I can't watch the super bowl I'm pissed.
Can't even login to YouTubetv. Can't call u because your close. About ready to drop this bullishit YouTubetv.
What is going on talk to me. This is *** I pay for this and can't watch it
User's recommendation: Take dam phone call
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rison, Arkansas
Irritated
They charged my account twice and there is no number to call but I have posted a picture below to show both account charges!
Preferred solution: Full refund
Denver, Colorado
You Tube TV has locked us out
Moved to Denver and you locked us out after we have paid you for years on Sunday and then you don't take calls! We have tried to change our home using your directions on our TV, but it doesn't work!
- Stopped working
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chuka, Tharaka-Nithi
I want to request for my live streaming back
youtube trust & safety team, I am writing to respectfully appeal the suspension of my youtube channel following a violation related to child protection policies. I sincerely apologize for the content that led to this action.
After reviewing youtube's child safety and protection policies, I understand how the content may have been interpreted as inappropriate or compromising, even though this was never my intention. I deeply regret this oversight and take full responsibility for the mistake. I want to clearly state that I do not support, promote, or *** any form of child exploitation or harmful content. The violation was unintentional, and I acknowledge that greater care should have been taken to ensure full compliance with youtube's policies.
I am fully willing to immediately remove, edit, or permanently delete any content deemed to be in violation of the child safety policy. Going forward, I commit to exercising stricter content review practices, adhering closely to youtube's community guidelines, and ensuring that all future uploads are fully compliant with child protection standards.
Preferred solution: Apology
YouTube TV FAQs
YouTube TV is a television and movie streaming service. It offers more than 80 channels of shows, regional sports, and news. It is a paid membership with unlimited DVR space and a free trial period. The service supports all gadgets including tablets, phones, and PCs.
Users can cancel or pause their memberships in the app on the Android/iOS device or a web browser. It is necessary to choose Membership Settings, and click Cancel. The access to the service won’t be lost until the end of the payment period.
The length of a free trial period may vary for the Base Plan. Extra networks are subject to separate billing terms. The duration of the free trial can be checked by tapping Settings in the app. Following the end of the free trial period, users will be switched to a paid membership automatically.
The Base Plan comes in at USD 64.99 before tax per month. Any add-on networks are charged separately. The first payment day is a charge day. Users are charged at the beginning of each new billing cycle.
It is possible to use the service on three devices simultaneously. Please note that it is available only for devices authorized to install YouTube TV. They include smartphones, tablets, personal computers, game consoles, etc.
To cancel a YouTube TV subscription, go to tv.youtube.com or open the app on your device. Click on your profile photo in the top-right corner, and select “Settings.” Find the Membership button, choose the Manage option next to your membership, and click “Cancel membership.”
The standard free trial for YouTube TV is 7 days. However, during promotional periods, YouTube TV has offered extended trial periods of 14 or even 30 days.
To change your Home Area location on YouTube TV, visit tv.youtube.com, click on your profile photo in the top-right corner, select the Settings option, and choose “Location.” Click the Update button next to the Home Area section, enter your new ZIP code, and confirm the change. Note that you can only change your home area twice every 12 months.
To access the YouTube TV account login page, visit tv.youtube.com or open the app on your device and find the Sign In button in the top-right corner of the screen. Enter your Google account credentials and click “Next” to complete the sign-in process.
To change your YouTube TV payment method, sign in to your account via the app or the official website. Click on your profile photo in the top-right corner, select the Settings option, and choose “Billing.” Click the Update button next to your current payment method and add a new card or payment method. If you signed up for YouTube TV through a mobile carrier or internet provider, you’ll need to update your payment method through them.
You can create up to 6 YouTube TV accounts per household, which allows each family member to have their own personalized settings and viewing preferences. Additionally, you can stream on up to 3 devices simultaneously.
The YouTube TV subscription can be canceled at any time. However, you will still have access to the service until the end of the current billing period, unless you cancel your subscription during a free trial. In that case, you will lose access to YouTube TV immediately.
If YouTube TV isn’t working, you can try to check your Internet connection and restart your router if necessary. You can also clear the cache and update the app to make sure you have the latest version installed.
The specific issues may include Location Settings or Device Compatibility. Ensure your home area and current playback area are set correctly. Check if your device is compatible with YouTube TV, as some older devices may not support the app. Check the YouTube TV’s Twitter account or Help Center for outage reports. If none of the above steps work, contact YouTube TV support for further assistance.
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Me too, cannot access it.Just want me to 'free trial'