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YouTube TV

YouTube TV

tv.youtube.com
What is your customer experience with YouTube TV?

YouTube TV Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

YouTube TV has a 1.6 star rating from 13,903 reviews and 10% of users would likely recommend it, with most consumers dissatisfied and 82% unfavorable feedback.

Key Takeaways for Future Customers

  • Read YouTube TV reviews before subscribing and expect limited live support for membership issues.
  • Watch for double charges and billing problems when managing subscriptions.
  • Many request refunds and say resolution often requires persistence.

Negative Feedback / Risk Areas

  • Poor or unreachable customer service causing unresolved YouTube TV customer complaints.
  • Frequent billing errors, duplicate charges, and delayed refunds.
  • Location, playback, and account access issues that affect service reliability.

Positive Feedback

Some users praise channel selection and occasional helpful support; a minority find the channel lineup and deals attractive.

View full overview ›

Media from reviews

YouTube TV - I wanted to talk to Ian like I talked to him last time and he gave me his...
YouTube TV - I wanted to talk to Ian like I talked to him last time and he gave... - Image 2YouTube TV - I wanted to talk to Ian like I talked to him last time and he gave... - Image 3YouTube TV - Canceled service & still getting chargedYouTube TV - Canceled service & still getting charged - Image 2YouTube TV - I’m so mad y’all being in my YouTube accountYouTube TV - Y’all just banned my YouTube account I...
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Featured
Ariannah Wyg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

YouTube TV is a friggin joke, don’t waste your money. They have no channels. Last Monday was the first time since Monday Night Football became a TV show. I missed it because of YouTube TV, bad joke

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YouTube TV is a friggin joke, don’t waste your money. They have no channels. Last Monday...
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YouTube TV and their little battle with Disney has taken his toll on us the customers. And YouTube TV makes no adjustments to the bill even though you dont have any more channels.

Heck with that place do not go there the worst so many better deals.

Im already on sling. Everything is better than YouTube TV stay away horrible.

User's recommendation: Stay away, lots of better deals out there

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Jeyla Umh
map-marker Oakland, California

Customer Service Sucks.

Could not get in touch with a live agent when we could not resolve our problem regarding our location and playback issues.

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Resolved
Steve W Mvg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Birmingham, Alabama

Resolved: No service

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YouTube TV - No service

Tv doesnt sync with Utube tv. 2nd time this week.

Need to fix it or lose a customer. Please fix the problem

Cons:
  • Does not give option of recording only new episodes

Preferred solution: Deliver product or service ordered

View full review
Stu S Mdm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Newark, New York

Harassment, bullying and copyright infringement

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AI Highlights
  • - There has been harassment for 3.5 years via videos about my business.
  • - Channel owner Kevin Lithgow of slc radio and cable; removal requested.
YouTube TV - Harassment, bullying and copyright infringement

YouTube channel SLC RADIO AND CABEL has been harassing me and my business for 3.5 year's. He is posting video's and post's on his YouTube channel showing content about my business, certificates and other personal information and details.

Kevin Lithgow is the owner of the channel called slc radio and cable. His content about Dx Radio Shop needs to be removed immediately. Slc radio and cable has been reported several times yet nothing is being done by YouTube.

His channel needs to be shut down for his slander, defamation of character and false narratives. Please be informed of kevin Lithgow owner of slc radio and cable YouTube channel as he is a con man, a thief and has been illegally posting harmful and harassing content about other YouTube channels.

User's recommendation: Scammer

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2 comments
Guest

It sounds like this needs litigated in court. Not on a third party complaint site.

Guest

How prolific is he I may wanna cover it.

View more comments (1)
Laura S Qsj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Crossville, Tennessee

EPSTEIN VICTIMS

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AI Highlights
  • - The reviewer condemns Epstein-related posts.
  • - It says such posts harm rape victims and asks to remove JeffTube.
YouTube TV - EPSTEIN VICTIMS
YouTube TV - EPSTEIN VICTIMS - Image 2

Shame on you for posting and keeping those posts up on your site about Epstein and his victims. Do you have any *** idea what that does to a {{Redacted}} victim?

And in this case, it is damaging because of your *** posted and letting it stay on there.

Those ladies need to heal now. Take that damn JeffTube off your site; enough is enough now, YouTube.

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Ricki B Kvi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Indianapolis, Indiana

I’m so mad y’all being in my YouTube account

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YouTube TV - I’m so mad y’all being in my YouTube account

Exactly, please can y'all give it back? I really need it back now. Please, please, please, please, please, please, please, please, please, please, please, please.

Loss:
$5000
Pros:
  • Please
  • You better give me my youtube account back
Cons:
  • Please

User's recommendation: Please

View full review
Ricki B Kvi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Indianapolis, Indiana

Y’all just banned my YouTube account I...

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YouTube TV - Y’all just banned my YouTube account I...

Y'all just banned my YouTube account. I am really so mad how I really want it back now. Yes, can you please give it back to me?

Loss:
$29
Pros:
  • Please give it back to me
Cons:
  • Please
  • Please give it back to me

User's recommendation: I’m really so mad about this

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Mario W Bvr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

And subscription have been purchased on...

YouTube TV - And subscription have been purchased on...

And subscription have been purchased on YouTube TV. I never approved this subscription. I never wanted this subscription.

Loss:
$59

Preferred solution: Full refund

View full review
Mario W Bvr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

YouTube TV - Refund

An purchase was made for YouTube tv subscription I didnt approve I never wanted to pay for this subscription

Loss:
$59

Preferred solution: Full refund

View full review
Naomi S Dbv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Set up YOUTUBE TV

Set up YOUTUBE TV

I need someone to HELP ME SET UP YOUTUBE. I have tried REPEATEDLY.

I Cannot set up YOUTUBE. Please help me set up YOUTUBE.

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Ossie Vth

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Milwaukee, Wisconsin

Falsely deleted my YouTube video for child exploitation

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YouTube TV - Falsely deleted my YouTube video for child exploitation

Deleted my yt video

Because of child exploitation, which is false. My YouTube account is AmeliaweirdcoreABC

Pros:
  • Entertaining
Cons:
  • Stupid ai and low moderation

Preferred solution: Full refund

User's recommendation: Don’t use the app

View full review
Resolved
Abrea Whz

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Verified Reviewer

Resolved: Upset about ABC

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AI Highlights
  • - Frustrated by automated Google Ads and no human help.
  • - Upset about losing ABC; will search for a new company.
YouTube TV - Upset about ABC
Updated by user Nov 18, 2025

Partial refund… and we got our channels back, thank you Very Much. I’m a very happy customer now:).

Write an email and be specific about what it isThat you are wanting. Don’t use curse words and don’t talk down to anyone. Write the letter as if you are asking your favorite person in the world for something. I was going to say mother or grandmother, but some people are very disrespectful to their family members.

So sad.

Anyway, that’s just my two cents. Thank you again for giving us back ABC:).

Original review Nov 03, 2025
The stupid thing took me to a GOOGLE ADS and said that was all it could help me with. It was ALL automated so as per usual in these situations you cant ask a question bc you arent speaking to a human!!!

Its extremely frustrating for a customer like me that all I do is watch TV and go to the doctors. Im VERY upset about losing ABC and now will search for a new company! Just like I got rid of ADT and went to ring! Customer service still matters in this world.

Were still people not puppets. Im sure this wont even get red by anyone.

Anyway, just Jennifer Thurman here on my birthday. 11/3
Have a wonderful day:)

User's recommendation: I guess it’s okay if you want to keep getting channels taken away from you and then have to pay seperately.

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Jeff S Hni

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Markham, Ontario

Billing

AI Highlights
  • - 3 Super Thanks payments not posted.
  • - CiaoAmy did not receive funds.
  • - Receipts exist; IDs listed; number 437907****; 9:18am payment under investigation.
YouTube TV - Billing
YouTube TV - Billing - Image 2
Updated by user Mar 28, 2026

Call me back directly

Original review Mar 13, 2026

I have a few super thanks That never showed or got posted. CiaoAmy never received but the money , the funds were taken from my bank.

There are the receipts for you to look into please and thank you. GPY.5490-76**-**82-2****, GPY.5404-86**-**59-9****, GPY. 5439-62**-**29-6****. 3 of these super never posted.

My number is 437907****.

Also this morning at 9:18am I never paid for anything. Please investigate.

Loss:
$67

Preferred solution: Full refund

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Sieta B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Being charged for something I no longer have

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YouTube TV - Being charged for something I no longer have
YouTube TV - Being charged for something I no longer have - Image 2

Double charging and still being charged for the Sunday ticket even though I cancelled before the subscription ran out.

Loss:
$118

User's recommendation: Maybe

View full review

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Ed O Ehk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ads are now playing even on recorded shows

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YouTube TV - Ads are now playing even on recorded shows

I recorded programs and now I can't fast forward through ads like I used to. I am paying a lot for YouTube so I can avoid ads.

Loss:
$85
Pros:
  • Unlimited recording
Cons:
  • Ads

Preferred solution: Full refund

User's recommendation: quit using you tube tv

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Jacqueline B Lsh
map-marker San Antonio, Texas

Cancelation refund and membership

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AI Highlights
  • - Ordered YouTube TV Feb 8, 2026 and cancelled Feb 9, 2026.
  • - App proof shows cancellation, yet $59.99 was charged, refund requested, no live support.
YouTube TV - Cancelation refund and membership
YouTube TV - Cancelation refund and membership - Image 2
YouTube TV - Cancelation refund and membership - Image 3

I cancelled the day after I ordered YouTube TV. I ordered on Feb 8, 2026.

I cancelled Feb 9, 2026. I got proof I cancelled the membership through the app, and I still got charged $59.99. Why? I need a refund ASAP.

I have been given the runaround on the app, and I can't get a phone number to speak to a live agent.

Please, can someone help me get a refund? Thanks.

Loss:
$59
Pros:
  • I was able to utilize the programing instantly after i set up free trial
Cons:
  • I was still charged even though i cancelled the programming withing my free trial period and no live agent every number i called was incorrect

Preferred solution: Full refund

User's recommendation: Yes if my refund issues gets solved

View full review
ALAN L Ajt
map-marker Laguna Woods, California

Received nothing for my money

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AI Highlights
  • - Gave debit card to YouTube TV for a playoff game; it didn't work, can't cancel due to password/phone verification, charges exceed $300.
YouTube TV - Received nothing for my money

I gave my debit card number to Youtube tv so I could watch a pro playoff game. Couldn't get it to work.

I have been attempting to cancel service ever since and can't because I don't remember password and the phone number for verification is so old I haven't had it in over a year where contacted YouTube 4 months ago. Been charged over $300.00 so far, while living on $1600.00 month Social Security.

Loss:
$300
Cons:
  • Dishonest bullies

Preferred solution: Full refund

User's recommendation: Use an app that doesn't steal from their customers.

View full review

YouTube TV FAQs

Winnie Murugi
PissedConsumer Reporter

YouTube TV is a television and movie streaming service. It offers more than 80 channels of shows, regional sports, and news. It is a paid membership with unlimited DVR space and a free trial period. The service supports all gadgets including tablets, phones, and PCs.

YouTube TV FAQs

Users can cancel or pause their memberships in the app on the Android/iOS device or a web browser. It is necessary to choose Membership Settings, and click Cancel. The access to the service won’t be lost until the end of the payment period.

The length of a free trial period may vary for the Base Plan. Extra networks are subject to separate billing terms. The duration of the free trial can be checked by tapping Settings in the app. Following the end of the free trial period, users will be switched to a paid membership automatically.

The Base Plan comes in at USD 64.99 before tax per month. Any add-on networks are charged separately. The first payment day is a charge day. Users are charged at the beginning of each new billing cycle.

It is possible to use the service on three devices simultaneously. Please note that it is available only for devices authorized to install YouTube TV. They include smartphones, tablets, personal computers, game consoles, etc.

To cancel a YouTube TV subscription, go to tv.youtube.com or open the app on your device. Click on your profile photo in the top-right corner, and select “Settings.” Find the Membership button, choose the Manage option next to your membership, and click “Cancel membership.”

The standard free trial for YouTube TV is 7 days. However, during promotional periods, YouTube TV has offered extended trial periods of 14 or even 30 days.

To change your Home Area location on YouTube TV, visit tv.youtube.com, click on your profile photo in the top-right corner, select the Settings option, and choose “Location.” Click the Update button next to the Home Area section, enter your new ZIP code, and confirm the change. Note that you can only change your home area twice every 12 months.

To access the YouTube TV account login page, visit tv.youtube.com or open the app on your device and find the Sign In button in the top-right corner of the screen. Enter your Google account credentials and click “Next” to complete the sign-in process.

To change your YouTube TV payment method, sign in to your account via the app or the official website. Click on your profile photo in the top-right corner, select the Settings option, and choose “Billing.” Click the Update button next to your current payment method and add a new card or payment method. If you signed up for YouTube TV through a mobile carrier or internet provider, you’ll need to update your payment method through them.

You can create up to 6 YouTube TV accounts per household, which allows each family member to have their own personalized settings and viewing preferences. Additionally, you can stream on up to 3 devices simultaneously.

The YouTube TV subscription can be canceled at any time. However, you will still have access to the service until the end of the current billing period, unless you cancel your subscription during a free trial. In that case, you will lose access to YouTube TV immediately.

If YouTube TV isn’t working, you can try to check your Internet connection and restart your router if necessary. You can also clear the cache and update the app to make sure you have the latest version installed.
The specific issues may include Location Settings or Device Compatibility. Ensure your home area and current playback area are set correctly. Check if your device is compatible with YouTube TV, as some older devices may not support the app. Check the YouTube TV’s Twitter account or Help Center for outage reports. If none of the above steps work, contact YouTube TV support for further assistance.

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