YouTube TV Reviews

Show reviews that mention
service account number customer money phone customer service trial card refund
Filter review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Remove devices from my account

Explore video interviews
Can't get in contact with a person. All I'm trying to do is remove some devices from my account. Can't seem to get in contact with anyone at YouTube TV. This sucks! Can someone please contact me about this!

User's recommendation: Sorry customer service.

View full review
3 comments
#1995874

I was getting double charge every month $64.99, never realized ibut this month when i checked my statement i got to know about that. Then i contacted them and they refunded my money. Contact them I- 8 OO- 7 ᦆ I –O I ᦆ I

#2009441
@Edis Qhw

Thank you for putting You Tube Tv phone number out there. I have been trying contact them for a week with no luck!

#2031376
@PissedConsumer2009441

Do they have a new number

View more comments (2)
Featured
ID
#2400805 Review #2400805 is a subjective opinion of poster.
Cons
  • Customer service sucks
Preferred solution
I want to remove some devices from my account. Not family memberships or anything like that.
Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
YouTube TV - DO NOT TRUST THIS COMPANY!!!
Do not trust this company! They will still charge you more than $100 even after you cancelled your account before your free trial was over! Dont trust them!! There is absolutely NO way to contact them to get your money back. Absolutely no way! They are smart like that,...
View full review
View full review
4 comments
#1868134

Don’t make the mistake I did do not sign up for YouTube TV. It’s so difficult to cancel once they have your credit card number you’re screwed

View more comments
ID
#1745245 Review #1745245 is a subjective opinion of poster.
Service
Youtube Tv Free Trial
Cons
  • Worst customer service i have ever been exposed to
  • Price
  • No subtitles on many shows
Reason of review
Return, Exchange or Cancellation Policy
Loss
$129
Preferred solution
Full refund

Not satisfied

Tried to get a live person and never did, I just got prompts to lead me to something else. I tried for 2 days trying to reach a person and I still did not get any answers.

User's recommendation: Be sure you can get a live person before you subscribe to.

View full review
ID
#3139023 Review #3139023 is a subjective opinion of poster.
Location
Decatur, Illinois

I don’t like that you don’t a a live person

Wanted to change the billing date and it took me 2 days without avail and I still didnt get my issue resolved

User's recommendation: Do your research first.

View full review
ID
#3139016 Review #3139016 is a subjective opinion of poster.
Location
Decatur, Illinois
New Reviewer

Issues with logging in

Very hard to contact any live agent cant old ingot utube on my tv no more horrible customer service I hate not being to talk to a live agent

User's recommendation: Not to deal with the hassle.

View full review
ID
#3138964 Review #3138964 is a subjective opinion of poster.
Location
Providence, Rhode Island
New Reviewer

Channels don't work

Original review updated by user Dec 08, 2021
I increased my megabytes for my internet thinking it was not enough-to stream YouTube TV. Turns out YouTubeTV was the problem. For weeks it would just keep spinning. Low and behold theres nobody to call or even email. I am requesting a refund of two months since it has not worked all this time. Unbelievable that a huge Internet company has no customer service or contact info. Beware- I got SCAMMED!

User's recommendation: Do Not Subscribe!

View full review
ID
#3138955 Review #3138955 is a subjective opinion of poster.
Cons
  • Not easy customer support
  • Can not get the channels i want so please cancel all of my items
  • No customer service
Loss
$130
Preferred solution
Full refund
New Reviewer

Services

I need info on your service to see if Im interested in changing service. I just need to talk to someone. This is absurd that I need to go through this when it is you that are looking for new customers.
View full review
ID
#3138873 Review #3138873 is a subjective opinion of poster.
Location
Lowell, Massachusetts
Preferred solution
Info
New Reviewer

All I want to do is log in. I just bought a new phone and I cannot log in

I am unable to login. I get close but I can never get through completely and as a consequence I cannot watch what I want to watch on my phone. I use this every single day.
View full review
ID
#3138548 Review #3138548 is a subjective opinion of poster.
Location
Wheaton, Illinois
New Reviewer

Free trial start

My free 14 Free trail is not working I can reach you'll line is always busy can someone please get it together

User's recommendation: New.

View full review
ID
#3138477 Review #3138477 is a subjective opinion of poster.
Location
Douglas, Georgia
Pros
  • Convenient
Cons
  • Stopped working
Loss
$65
Preferred solution
Deliver product or service ordered
New Reviewer

TERRIBLE CHAT SERVICE

I had a simple question about possibly getting YOUTUBETV and they sent me to a link NOT THEM that charges $ 1 to join and $ 50 a month to just ANSWER MY QUESTION. ARE YOU KIDDING ME IF THERE WERE MINUS NUMBERS THEY WOULDN'T QUALIFY FOR THEM.
View full review
ID
#3138475 Review #3138475 is a subjective opinion of poster.
Location
Buffalo, New York
Preferred solution
IMPROVE YOUR CUSTOMER SERVICE

Stolen funds

I cancelled out my subscription and was still charged! YouTube makes it very hard to find the manage subscription. Which makes it harder to cancel.
View full review
ID
#3138455 Review #3138455 is a subjective opinion of poster.
Location
Hampton, Virginia
New Reviewer

I don’t have a review because I never got taken care of

I seen on my bill there is a charge for 14.83 if I do not need that for my TV please take google apps Off my bill thank you very much
View full review
ID
#3138128 Review #3138128 is a subjective opinion of poster.
Location
New Baltimore, Michigan
Cons
  • Can not talk to a real person
  • I do not want to pay for google apps
Loss
$15
Preferred solution
Let the company propose a solution

Lack of valid contact information

Pop up to call youtubetv, enter phone and email. If they already have it you are stuck , you can not continue the request.

User's recommendation: Ridiculous.

View full review
ID
#3138105 Review #3138105 is a subjective opinion of poster.
Location
Burlington, Iowa

The extra charge on my bill

I was charged twice in the month of November and I am owed money back. Also want to cancel my service someone needs to contact me
View full review
ID
#3137718 Review #3137718 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Issues with my Youtube tv account

Can't get any customer service!! When you have to resolve your own problem, because the service provider can't, or won't employ actual customer service people, it's not a good company!

User's recommendation: Go with a better, or more supportive provider.

View full review
ID
#3137448 Review #3137448 is a subjective opinion of poster.
Location
Lake Mary, Florida
Preferred solution
Let the company propose a solution
New Reviewer

Deducti g money from account that i do not have twice in one day

Takeing money from card without permission, need to eat, I'm on social security, I don't even have a phone to watch it on, I don't know anything about this service, I don't need it anyway, thank you
View full review
ID
#3137042 Review #3137042 is a subjective opinion of poster.
Location
Arlington, Texas
Loss
$170
Preferred solution
Full refund

Technical billing issues

payment was declined, so i restarted the subscription. now everythiung is great. on to the next best thing, 4k tv. i appreciate your concerns thank you and have a very merry native american month.
View full review
ID
#3136798 Review #3136798 is a subjective opinion of poster.
Location
Mescalero, New Mexico

Brands Related to YouTube TV

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article