YouTube TV Phone Numbers and Emails

Customer Service Number:

  • (650) 623-4000
    The number is currently not in service.

YouTube TV Emails:

Legal
Copyright Infringement Inquiries
Media
Press Inquiries

YouTube TV Contact Information

YouTube TV Website:

YouTube TV Help Center:

Corporate Office Address:

Google LLC
1600 Amphitheatre Parkway
Mountain View, California 94043
United States

Other Info (opening hours):

Additional Fax Numbers:

Legal: +1(650) 872-8513


Legal Support

YouTube (Google LLC)

901 Cherry Ave.

San Bruno, CA 94066

USA

Fax:

+1 650-253-0001
Claim this business

Customer Service Rating and Reviews

1.3 / 5
Bad
Timothy M Wkp
Play back errors
4.4

the problem I was having was my location was off because I moved 980 miles to a different state. Not being able to reach a person in customer service was agraviating. I learned several things fro...

Melvin H Jtl
I cannot watch a sport channel
1.0

Just terrible! I got rid of Dish thinking YouTube was going to provide better service. I cannot see the Miami dolphins game nor can I a speak with customer service for support. I have wasted almo...

Quick Ways to Contact YouTube TV Customer Service

Most Popular Number:

(650) 623-4000 The number is currently not in service.
  • Total calls: 28 604
  • Issues resolved: 454
  • Last call: Sep 30, 2022

How Do I Contact YouTube TV Customer Service by Phone?

When you have an issue with their service, it seems logical to call YouTube TV. For many customers, however, bringing up a YouTube TV complaint by phone is more challenging than they realized. When you try to contact the YouTube TV help center, you will be brought to a series of steps designed to help you.

You will first be given a list of resources that might help and then asked for additional information online. Finally, you are presented with a list of options that you’d think might include a YouTube TV phone number, but it doesn’t.

Once you drill down to Step 4 in the customer service options, hoping to call YouTube TV, there is no phone option. The YouTube TV customer service number option is simply “closed” or was at the time of writing. There are other contact options available, however. After more digging through online resources and customer reviews, PissedConsumer has found a YouTube TV customer service phone number 24/7 you might try: (650) 623-4000.

How to Contact YouTube TV Customer Support via Help Center?

There is one more way to bring a YouTube TV complaint to the company in the help center. You may not have the option to call YouTube TV, but you do have the opportunity to chat. In the YouTube TV help center, you’ll be taken through four steps to finding contact options. Once you’ve provided details of your issue and looked through resources, one of the options showing how to contact YouTube TV will be through chat. You can start your YouTube TV customer support chat by simply clicking on the chat button at the help center. If the YouTube TV customer support chat is not immediately available, you will be told how long you are supposed to wait for a customer service representative.

How to Email YouTube TV Customer Support?

There is one more way to bring a YouTube TV complaint to the company in the help center. You may not have the option to call YouTube TV, but you do have the opportunity to chat. In the YouTube TV help center, you’ll be taken through four steps to finding contact options. Once you’ve provided details of your issue and looked through resources, one of the options showing how to contact YouTube TV will be through chat. You can start your YouTube TV customer support chat by simply clicking on the chat button at the help center. If the YouTube TV customer support chat is not immediately available, you will be told how long you are supposed to wait for a customer service representative.

Is YouTube TV Free?

Is YouTube TV free? In short, no. YouTube TV has a monthly subscription fee that you can expect to pay for the service. According to the website, YouTube TV subscriptions cost $64.99 per month typically. There is an advertised special with a reduced monthly rate for the first three months of only $54.99 per month, as well as a button indicating a way to try YouTube TV free trial.

In fact, many complaints are about trying YouTube TV for free and then trying to cancel the service. Customers wonder how to contact YouTube TV to cancel the service once their free trial has ended.
In a YouTube TV review #2997251, the consumer explains that they have been charged for service after they have “asked several times to cancel my tv service.” Despite trying to contact YouTube customer service and not using the service since September, they have been charged an extra $64 and is hoping for a refund.

Not everyone is complaining about YouTube TV, however. The service has excellent reviews online from PC Mag, which gave the service four stars, and CNET called it “the best premium live TV streaming service.”

But an excellent service isn’t stopping customers from expressing disappointment in YouTube TV customer support when having questions or concerns, and especially when feeling they have had money taken from their credit cards or bank accounts unfairly.

A PissedConsumer user named Frank was trying to remove devices from his YouTube TV account and couldn’t find the answers he needed. He became so frustrated trying to contact the company that he left a review online and later made a video review.

He posted a YouTube TV complaint to let others know about the potential communication issues. According to Frank, “Can't seem to get in contact with anyone at YouTube TV.” He ended his review by simply stating, “This sucks!”

How to Contact YouTube TV Customer Service on Social Media?

The final option for how to contact YouTube TV is through social media channels. You can find YouTube TV customer service presence on multiple social media platforms, including Facebook and Twitter. A few YouTube TV reviews and questions are posted on the official YouTube Facebook page (@youtube), but there is neither a subpage nor dedicated page just for the YouTube TV service.

The better way to reach YouTube TV customer service would be through Twitter. While not a traditional YouTube TV customer support chat, Twitter is officially linked and supported through the YouTube TV website. The account is very active on the social media profile, making it a great place to do a bit of casual research to answer questions like “Is YouTube TV free?” before signing up or allowing credit card or banking information to change hands.

If you have questions about your YouTube TV subscriptions or channels, you can ask on Twitter, and the company will contact you as a response. At least, this was the case for a Twitter user named Jkeith who asked about access issues and wondered whether they should cancel their Twitter account. Rather than send a YouTube TV contact support email, Jkeith tweeted about his issues. YouTube TV support responded to his concerns publicly and promptly.

The YouTube TV free trial can be an appealing way to try the streaming service for the first time. Just set up a YouTube TV login, and you’re on your way to watching shows and movies any time, anywhere. Of course, before you sign up, you’ll want to check the fine print to be sure you know exactly what you’re signing up for and what to expect from the company in the months to come.

Summary of YouTube TV Customer Service Calls

59.8K TOTAL
CALLS
00:18 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call YouTube TV Customer Service?

Payments and Charges Question:

  • “I made my payment still not working”
  • “Bill”
  • “Reoccurring payments twice a month”

Activation/ Cancellation Question:

  • “To cancel service immediately”
  • “Cancel membership”
  • “Cancel hbo max”

Product/ Service Question:

  • “Won't work”
  • “My YouTube TV is not working”
  • “Why a network change”

Account Question:

  • “Our account needs to be updated”
  • “Your charging me for two accounts in the same house”
  • “Setting up YouTube account on google tv”

Request for Information Question:

  • “Question regarding area”
  • “Need help with updating payment”
  • “How to cancel a prescription”

Staff Question:

  • “The setup my YouTube service”
  • “Customer service???? There is none. Don’t signup”
  • “Services”

Refund Question:

  • “I want a refund”
  • “Refund billing”
  • “REFUND”

Cards Question:

  • “Card issues”
  • “My credit card was charged on Sept 17 for youtube tv and today i was denied access for non payment and made and had to make an additional payment on Sept 29.”
  • “It not taking my prepaid credit card”

Shipping and Delivery Question:

  • “Call him because I didn't receive my refund”
  • “Didnt get what i wanted to watch so i want to see if i canget a refund for mlb purchased”
  • “I didn't get my free trail but my card was charged for it twice”

Return/ Replace Question:

  • “Home location keeps changing - WHY????”
  • “Change account”
  • “I can't watch tv and I need my money return to me”

Website/ Application Question:

  • “Site won't allow me to change home area”
  • “App not working”
  • “App”

Employment Question:

  • “Dont get paid till friday”
  • “About YOUTUBE CHANNEL Paycheck”
  • “Started new job dont get paid till the 27th. So that my service won't be disconnected can i have tbe funds come out of my account on the 27th not the 24th. After this change i will have no other and payments can go back to the 24th of each month.”

Other Question:

  • “Play back error 2:ZFMH 1C8Z CBVH”
  • “Youtubetv issues”
  • “Can't get started”

About

Top YouTube TV Services

Free Trial, Streaming Service, Customer Care

Top YouTube TV Products

Subscription, Account, Commercial

YouTube TV Pros and Cons

Pros: No comment, I like the product, Price, Good channels, I like the channels

Cons: No customer service, Horrible customer service, No phone number, No one to talk for costumer service, I cant get custumer service

Related Companies

Alphabet Inc, Google Play, Google, YouTube, Google Nest

YouTube TV reviews and complaints

YouTube TV is ranked 186 out of 1045 in Media category

Area Served

USA, Australia, Canada

Payment Methods

VISAMasterCardAmerican ExpressDiscoverPayPal

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