YouTube TV Phone Numbers and Emails

Toll-Free Number:

  • (877) 763-9810
    Advertising Inquiries
Send Message

Customer Service:

  • (650) 623-4000
    The number is currently not in service.

YouTube TV Emails:

Customer Service
Legal
DMCA Inquiries
Media
Press Inquiries
Is this your business?

Quick Ways to Contact YouTube TV Customer Service

Most Popular Number:

(877) 763-9810 Advertising Inquiries
Total calls: 18 001 Issues resolved: 155 Last call: Sep 30, 2023

How Do I Contact YouTube TV Customer Service by Phone?

When you have an issue with their service, it seems logical to call YouTube TV. For many customers, however, bringing up a YouTube TV complaint by phone is more challenging than they realized. When you try to contact the YouTube TV help center, you will be brought to a series of steps designed to help you.

You will first be given a list of resources that might help and then asked for additional information online. Finally, you are presented with a list of options that you’d think might include a YouTube TV phone number, but it doesn’t.

Once you drill down to Step 4 in the customer service options, hoping to call YouTube TV, there is no phone option. The YouTube TV customer service number option is simply “closed” or was at the time of writing. There are other contact options available, however. After more digging through online resources and customer reviews, PissedConsumer has found a YouTube TV customer service phone number 24/7 you might try: (650) 623-4000.

How to Contact YouTube TV Customer Support via Help Center?

There is one more way to bring a YouTube TV complaint to the company in the help center. You may not have the option to call YouTube TV, but you do have the opportunity to chat. In the YouTube TV help center, you’ll be taken through four steps to finding contact options. Once you’ve provided details of your issue and looked through resources, one of the options showing how to contact YouTube TV will be through chat. You can start your YouTube TV customer support chat by simply clicking on the chat button at the help center. If the YouTube TV customer support chat is not immediately available, you will be told how long you are supposed to wait for a customer service representative.

How to Email YouTube TV Customer Support?

There is one more way to bring a YouTube TV complaint to the company in the help center. You may not have the option to call YouTube TV, but you do have the opportunity to chat. In the YouTube TV help center, you’ll be taken through four steps to finding contact options. Once you’ve provided details of your issue and looked through resources, one of the options showing how to contact YouTube TV will be through chat. You can start your YouTube TV customer support chat by simply clicking on the chat button at the help center. If the YouTube TV customer support chat is not immediately available, you will be told how long you are supposed to wait for a customer service representative.

Is YouTube TV Free?

Is YouTube TV free? In short, no. YouTube TV has a monthly subscription fee that you can expect to pay for the service. According to the website, YouTube TV subscriptions cost $64.99 per month typically. There is an advertised special with a reduced monthly rate for the first three months of only $54.99 per month, as well as a button indicating a way to try YouTube TV free trial.

In fact, many complaints are about trying YouTube TV for free and then trying to cancel the service. Customers wonder how to contact YouTube TV to cancel the service once their free trial has ended.
In a YouTube TV review #2997251, the consumer explains that they have been charged for service after they have “asked several times to cancel my tv service.” Despite trying to contact YouTube customer service and not using the service since September, they have been charged an extra $64 and is hoping for a refund.

Not everyone is complaining about YouTube TV, however. The service has excellent reviews online from PC Mag, which gave the service four stars, and CNET called it “the best premium live TV streaming service.”

But an excellent service isn’t stopping customers from expressing disappointment in YouTube TV customer support when having questions or concerns, and especially when feeling they have had money taken from their credit cards or bank accounts unfairly.

A PissedConsumer user named Frank was trying to remove devices from his YouTube TV account and couldn’t find the answers he needed. He became so frustrated trying to contact the company that he left a review online and later made a video review.

He posted a YouTube TV complaint to let others know about the potential communication issues. According to Frank, “Can't seem to get in contact with anyone at YouTube TV.” He ended his review by simply stating, “This sucks!”

How to Contact YouTube TV Customer Service on Social Media?

The final option for how to contact YouTube TV is through social media channels. You can find YouTube TV customer service presence on multiple social media platforms, including Facebook and Twitter. A few YouTube TV reviews and questions are posted on the official YouTube Facebook page (@youtube), but there is neither a subpage nor dedicated page just for the YouTube TV service.

The better way to reach YouTube TV customer service would be through Twitter. While not a traditional YouTube TV customer support chat, Twitter is officially linked and supported through the YouTube TV website. The account is very active on the social media profile, making it a great place to do a bit of casual research to answer questions like “Is YouTube TV free?” before signing up or allowing credit card or banking information to change hands.

If you have questions about your YouTube TV subscriptions or channels, you can ask on Twitter, and the company will contact you as a response. At least, this was the case for a Twitter user named Jkeith who asked about access issues and wondered whether they should cancel their Twitter account. Rather than send a YouTube TV contact support email, Jkeith tweeted about his issues. YouTube TV support responded to his concerns publicly and promptly.

The YouTube TV free trial can be an appealing way to try the streaming service for the first time. Just set up a YouTube TV login, and you’re on your way to watching shows and movies any time, anywhere. Of course, before you sign up, you’ll want to check the fine print to be sure you know exactly what you’re signing up for and what to expect from the company in the months to come.

Contact Information

YouTube TV Website:

YouTube TV Help Center:

Corporate Office Address:

Google LLC
901 Cherry Ave.
San Bruno, California 94066
United States

Other Info (opening hours):

Other Locations:

Google LLC

1600 Amphitheatre Pkwy

Mountain View, CA 94043

United States


Mailing Addresses:

Google LLC

Legal Department - NFL Sunday Ticket on YouTube

c/o Corporation Service Company

2710 Gateway Oaks Dr., Ste 150N

Sacramento, CA 95833

United States


Legal Support

Google Ireland Ltd.

Gordon House, Barrow St.

Dublin 4 Ireland

More contact details

Fax:

+1(650) 253-0001

YouTube TV Customer Service Reviews

1.3 / 5
Bad
See all 11.9K reviews
Dana W Omb
I am horrified that you somehow got my credit card and have been charging me for something Youtube TV that I not only didn't know I had, but never used. It is criminal. danawall9865@***.com
1.0

The phone number was busy all day. A complete waste of time and space. I hate YouTube TV! I will never see my $600 again. I am so sad. User's recommendation:...

Read full review
Psul M
I was charged $72.99 on 9/20 and again charged on 9/26. Wtf.

I was charged twice and cant get in touch with anyone from YouTube tv . Why was I double charged ? Why is your customer service so poor.

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How Good is YouTube TV's Customer Service?

Bernard S Agm
Bernard S Agm
Feels Disappointed | Sep 29, 2023

*** poor ,they never answered the phone.

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Bryli Tjo
Bryli Tjo
Feels Disappointed | Sep 29, 2023

I was billed never having utilized the service. I recall cancelling the service on the same day as I made and inquiry. At this time I neither want nor need your service. I THOUGHT I had that clear when I CANCELED or PAUSED the service on the same day.
Thank for your time and any trouble I may have caused.
Allen LaPan-Tillson
18 Summer Street
Augusta Maine 04330
lapanae@***.edu
207 213 ****

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Kiowa Yiu
Kiowa Yiu
Feels Disappointed | Sep 29, 2023

Called the customer service number four times on the same day, and got a busy signal every time. I will try again, as of right now, I am very disappointed with YouTube TV.

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Waleska Rnx
Waleska Rnx
Feels Disappointed | Sep 29, 2023

Poor!

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Diane M Gfd
Diane M Gfd
Feels Disappointed | Sep 28, 2023

I have not gotten resolution to the problem. Keeps cutting out on all stations. Can hardly watch anything because it is almost constant cutting out. I tried calling all day, but it’s busy. Could someone call me at 812-630-**** ASAP. This is very annoying. I am a brand new customer.

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Leshaun Elq
Leshaun Elq
Feels Disappointed | Sep 28, 2023

i love you tube tv but had trouble recently and couldn't get anything going with a response to help me. I think i finally got it figured out; however the customer service is sorely lacking.

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Summary of YouTube TV Customer Service Calls

100K TOTAL
CALLS
00:24 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call YouTube TV?

Payments and Charges Question:

  • “Updated payment info but can't get youtubetv started back”
  • “Being charged for YouTube tv”
  • “Billing”

Account Question:

  • “Account”
  • “Canceal subscription”
  • “Subscription error”

Activation/ Cancellation Question:

  • “Cancel YouTube”
  • “Cancel subscription”
  • “Canceling subscription and reimbursement”

Product/ Service Question:

  • “Can't access local channels”
  • “My youtube tv isn't working it's asking me to pay when I already paid for my service”
  • “Tv not displaying an access code to allow cobnection to youtuvetv”

Request for Information Question:

  • “Need help with location”
  • “Asking questions”
  • “Talk about my account”

Staff Question:

  • “Lost service”
  • “I want to ask customer service find my debit card won't go through when I try to order you to TV”
  • “I paid but have no service”

Refund Question:

  • “Refund youtubetv”
  • “Refund money”
  • “REFUND”

Cards Question:

  • “Credit card number change”
  • “New credit card for autopay”
  • “They say my chime card is no good. I have the money on my chime card.”

Shipping and Delivery Question:

  • “Want to get the 3 month free trial”
  • “NFL package”
  • “Where are the local channels in New Orleans? Why can't we get them on our tv”

Return/ Replace Question:

  • “Change”
  • “Want to change my Paws date”
  • “Utube Tv wants me change my area”

Website/ Application Question:

  • “We had an issue verifying our different location to watch our YouTube channels. We also NEEDED TO TALK TO A REAL PERSON not to continue to go on websites. Really annoying!!!”
  • “App not working”
  • “App”

Employment Question:

  • “To get info regarding becoming a possible new customer new customer”
  • “Want to let you know that my paycheck will be in my checking account on Thursday so please don't cancel my service”
  • “Can't get paid video to play”

Other Question:

  • “Plan”
  • “Purchase NFL tix”
  • “Only getting sports channels”

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