Priya V Kjp

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Verified Reviewer
| map-marker Hackney, Hackney

Repeated Flight centre Kingston ad

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Hi I dont appreciate the targeted all advertisement for flight centre Kingston to Fiji repeatedly since Tuesday after everything I am listening on YouTube Its irritating Am thinking of legal action As its an invasion of my privacy and location and repeated same advertisement every 5 minutes
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Justin W Xqw

Issues with channel

YouTube TV - Issues with channel
I am tired of this *** service. It keeps shutting down and saying that there is a playback error.
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Preferred solution: Price reduction

User's recommendation: Don't sign up for this service

Blakelyn Fni

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Verified Reviewer
| map-marker Charleston, South Carolina

Adding channels how can you speak to a person about the YouTube TV account?

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How can you talk to a person about your YouTube TV account. I want to know how to watch Clemson baseball. I also have a few questions about my bill. Real easy questions, I want to talk to somebody. Every time you want an answer to something you have to read terms and conditions, which are VERY LONG.
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Malinda W Vez

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Verified Reviewer

Need help have talked to 4 people today and can't or don't know how to help me

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Need my channels I have paid for each month back on and I do not owe anything for was paid 3/3/24 on my Discover Card that is on auto pay each mo. My second tv in bedroom is working as always with all channels but the one in den is not!
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Preferred solution: I just want all fixed!!

User's recommendation: Only if I get this fixed today!!

SHARON W Jnv

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Verified Reviewer

Postmortem refund request #4-89130****1919 INTERNAL REFERENCE #1003****

Updated by user Mar 19, 2024

Nothing I have not heard from anyone.

Original review Mar 18, 2024
You should have all of my information since I have been dealing with this claim since 12/29/2023. I already have a case.

You have not refunded me the amount of my husband's account and up through February 2024 you are still charging me. The legal investigations Case ID 7-44270****5325 told me to contact you on Friday. You owe me a refund of $2,408.40 through February 2024. I am 73 on a fixed income and I NEED MY REFUND.

I am sick of the runaround. I trusted you to cancel my husband's account at the end of July 2021 when I called to change it to my name. The bumpkin that I talked to said he would take care of this. I asked him three times if I would be paying for two accounts and he said absolutely not I am taking care of that.

Well being the trusting person I am I didn't check it until December of 2023 when I was checking my bank account and no it was not taken care of. I am sick of dealing with this it is almost three months since I made the claim. I am going to see what steps I need to take legally if I do not get a refund on what I paid. Another billing is coming up around 3/20 so there will be another charge.

I'm sure. Total incompetency.
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Loss:
$2408
Cons:
  • Cannot contact anyone easily

Preferred solution: Full refund

User's recommendation: Keep an eye on anything you change with YouTube TV. The contact and help is absolutely terrible.

Tiffiany Mux

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Verified Reviewer

Can’t get Tennis channel on YouTube TV, which we have had in the past.

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Cant get tennis channel, which we have always had in the past on YouTube TV. I have tried all sorts of ways to do this, and nothing works very disappointed in your service and reply.
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Cons:
  • Can get no help
Sue L Nfo

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Verified Reviewer

I cannot get help

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I am simply trying to pay for my YouTubeTV subscription but not getting a simple answer. Thank you Sue Lucas
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Alnisa V

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Verified Reviewer

Refund youtubetv

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I did not subscribe to YouTube tv, please refund me. I have not used or have any idea how I was subscribed to it.
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Loss:
$67

Preferred solution: Full refund

Virginia A Mxe

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Verified Reviewer
| map-marker Middletown, Connecticut

Two accounts, one needs to be deleted

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When we opened our YouTube TV account (February of 2023) it was in my husbands name. He passed away in July of 2023. The account is under his name. I tried to change the name but I am not that computer savvy so I opened up a new account in my name yesterday. I would like to remove his account so I am not paying for two accounts. Can you please help me? Ginnie Albraccio
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Pros:
  • I like the affordability
  • I like the quality of youtube tv
Cons:
  • Inability to call a number and speak to someone

Preferred solution: Get one of the two accounts deleted successfully so I am not paying for two subscriptions.

User's recommendation: Google needs to have a working phone number

Alder Vnj

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Verified Reviewer
| map-marker Buffalo, New York

They took money out please call me please took 5 time card

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We had YouTube about 3 time but never thought you had to have a scription but the thing of it was we didnt have the money on the card so yall will not let us watch TV until I put money back on our credit card then we got to watch TV but our Wi-Fi was weak so I call spectrum August so August we started spectrum but yall took out money off our card and we dont have yall Since August but never took before now yall taking it out our money on the card that we dont have July least time because we got Spectrum in August so yall took our money on our credit card September October, December, January, February 5 payments yall took out on our credit card and we cant afford to streaming and we dont even have YouTube all we have is spectrum can yall please put our money back on our card. I appreciate it.

Could you call us and I can give you the information I hope God yall will do that because we dont work and pay for two streaming and we aint got you to but yall taking our money.

Ill appreciate if you will put it all back on our card. God bless you.

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User's recommendation: I’ll go to Spectrum and email y’all the proof that I got spectrum since August that is streaming Can y’all call me please?

Anonymous

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Verified Buyer
| map-marker Dahlonega, Georgia

Refund

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YouTube TV - Refund
I never received my refund of $72.99 that they said they sent. My bank even shows it was never received. There is never anyone to talk to. The only thing you can do is continue to repeat yourself over and over. All I want is my refund of $72.99 GPY.5454.5270.1253.86361 was my order number
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Talaisha C

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Verified Buyer

No help y

YouTube TV - No help y
I need help canceling my subscription I paid for a month but now Im done watching I dont want to renew for next month
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Pros:
  • I dont care for youtube tv
Cons:
  • I dont care for youtube tv

Preferred solution: Nothing

David G Efb

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Verified Reviewer

My Bill increase YOUTUBETV

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Subscribed to YouTubeTV about a year ago paid $71.99 monthly NOW THEY RAISED IT TO 81.99, now I see advertisements for $71.99 join now, that is not a entry fee, why did my bill get increased to 82$ totally unacceptable
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Loss:
$10
Cons:
  • Increase as they feel like it

User's recommendation: GO elsewhere by SuperBox

Rod A Umb

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Verified Reviewer

Unauthorized charges

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The company charged my account on the same day I signed up during my 3-day trial period. I canceled the service on the 1st day then the charge immediately appeared in my account. What in the world that happened?
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Loss:
$73

Preferred solution: Full refund

User's recommendation: Don’t even attempt to sign up.

Kim S Kfi

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Verified Reviewer
| map-marker Asheville, North Carolina

Keep getting kicked off

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You allow me to add up to 5 people in my group but only allow 3 to stream at a time. We are all TN Vols fans and at least 4 of us are streaming the games at the same time. I also purchased the 4K which says unlimited streaming but its not. That should be considered fraud. It is very deceiving. I was trying to watch TN Vols mens basketball tonight and got kicked off less than 5 mins in to the game. I ended up watching on the ESPN app so everyone else could watch the game without getting kicked off. That is ridiculous.
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User's recommendation: Don’t expect for everyone to get to stream at the same time if you add people to your group.

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