YouTube TV
Reviews and Complaints
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Verified Reviewer | Hackney, HackneyRepeated Flight centre Kingston ad
Issues with channel
Preferred solution: Price reduction
User's recommendation: Don't sign up for this service
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Verified Reviewer | Charleston, South CarolinaAdding channels how can you speak to a person about the YouTube TV account?
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Verified ReviewerNeed help have talked to 4 people today and can't or don't know how to help me
Preferred solution: I just want all fixed!!
User's recommendation: Only if I get this fixed today!!
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Verified ReviewerPostmortem refund request #4-89130****1919 INTERNAL REFERENCE #1003****
Nothing I have not heard from anyone.
You have not refunded me the amount of my husband's account and up through February 2024 you are still charging me. The legal investigations Case ID 7-44270****5325 told me to contact you on Friday. You owe me a refund of $2,408.40 through February 2024. I am 73 on a fixed income and I NEED MY REFUND.
I am sick of the runaround. I trusted you to cancel my husband's account at the end of July 2021 when I called to change it to my name. The bumpkin that I talked to said he would take care of this. I asked him three times if I would be paying for two accounts and he said absolutely not I am taking care of that.
Well being the trusting person I am I didn't check it until December of 2023 when I was checking my bank account and no it was not taken care of. I am sick of dealing with this it is almost three months since I made the claim. I am going to see what steps I need to take legally if I do not get a refund on what I paid. Another billing is coming up around 3/20 so there will be another charge.
I'm sure. Total incompetency.
- Cannot contact anyone easily
Preferred solution: Full refund
User's recommendation: Keep an eye on anything you change with YouTube TV. The contact and help is absolutely terrible.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t get Tennis channel on YouTube TV, which we have had in the past.
- Can get no help
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Verified ReviewerI cannot get help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund youtubetv
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Middletown, ConnecticutTwo accounts, one needs to be deleted
- I like the affordability
- I like the quality of youtube tv
- Inability to call a number and speak to someone
Preferred solution: Get one of the two accounts deleted successfully so I am not paying for two subscriptions.
User's recommendation: Google needs to have a working phone number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Buffalo, New YorkThey took money out please call me please took 5 time card
We had YouTube about 3 time but never thought you had to have a scription but the thing of it was we didnt have the money on the card so yall will not let us watch TV until I put money back on our credit card then we got to watch TV but our Wi-Fi was weak so I call spectrum August so August we started spectrum but yall took out money off our card and we dont have yall Since August but never took before now yall taking it out our money on the card that we dont have July least time because we got Spectrum in August so yall took our money on our credit card September October, December, January, February 5 payments yall took out on our credit card and we cant afford to streaming and we dont even have YouTube all we have is spectrum can yall please put our money back on our card. I appreciate it.
Could you call us and I can give you the information I hope God yall will do that because we dont work and pay for two streaming and we aint got you to but yall taking our money.
Ill appreciate if you will put it all back on our card. God bless you.
User's recommendation: I’ll go to Spectrum and email y’all the proof that I got spectrum since August that is streaming Can y’all call me please?
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Dahlonega, GeorgiaRefund
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Verified BuyerNo help y
- I dont care for youtube tv
- I dont care for youtube tv
Preferred solution: Nothing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy Bill increase YOUTUBETV
- Increase as they feel like it
User's recommendation: GO elsewhere by SuperBox
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized charges
Preferred solution: Full refund
User's recommendation: Don’t even attempt to sign up.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Asheville, North CarolinaKeep getting kicked off
User's recommendation: Don’t expect for everyone to get to stream at the same time if you add people to your group.
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