YouTube TV
Reviews and Complaints
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Verified ReviewerI want to cancel the service
- Non
- None i need to speak to someoneterrible customer service
Preferred solution: Discontinue service. Unless you discount price to 27.99 per month indefinitely.
User's recommendation: Run
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can’t get the app to open up so I can have my TV so if that, so I need my money back
- Tell me want is today or
Preferred solution: I’m trying to get into customer service and they keep sending me around to these questions either it’s gonna be helped. I’ll give you my 299 back all I have to say.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou tube TV not working
The customer service is terrible. I cannot get a hold of anybody to help us.
Try to fix this on our TV. We are paying for this but we cannot watch it. Can someone please call us? 814.392-****.
I submitted feedback in the chat, and they said I could pay more money to get an expert to help me. That is absolutely ridiculous. We are paying for the service and we can't watch it. Please help us.
Also, when you try to find the customer service number, they give you two numbers.
One is for ads and one is for a customer service number.
I called both because I thought they could try to help me find a customer service number, and the customer service number is deactivated. This is infuriating.
- Customer service help
Preferred solution: Help on fixing our issue
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer service Having problems logging into my account and thete is no human being to help me. I will probly cancel my subscription because I cannot use the app
- Nonne
- Not user friendly
- No customer service agents
Preferred solution: access to my avcount otherwise I would like a refund
User's recommendation: Do jot get You tube tv
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Los Angeles, CaliforniaI want to cancel my subscription but you website makes it impossible to do..
User's recommendation: No… CERTAINLY NOT..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lake Ariel, PennsylvaniaResolved: Utube charge
User's recommendation: Don't use them. Their customers service sucks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New York, New YorkU tube is not working
User's recommendation: Make sure you know how to go from utube tv to another and back it has to have your zip code when you sign up for utube
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Billing
Company fixed the issue and I have been provided with apology. I’m not sure it was, depends on the next billing cycle?
You billed me on the wrong email address and then again in 10 days. Not sure you have a a current credit device?
Because it is so difficult working on line I went to my bank and asked them to dispute the 27th charge which they did. My current email is
Albertlancaster2005@***.com. My phone is 480708****. My old email was and no longer busteral1946@***.com.
Im giving you this info so you can check why you have billed twice.
I use to have your service several years in the past and I think you have screwed this up! Please help get this fixed?
- All doo except your billing
Preferred solution: My billing fixed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't change home area after moving
Preferred solution: change my home area
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLocation
Preferred solution: Price reduction
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't sign into youtubetv
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo response
- Great service i love it
- Can not reach customer service
Preferred solution: Answer to a simple question. Why can't I change my location permanently?
User's recommendation: Insist on a way to communicate with this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnresolved streaming issues
- Good variety
- Ongoing buffering issues
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharge was made to credit card
- Too hard to get in touch with a person
Preferred solution: Full refund
User's recommendation: Don't sign up for free trial, they will charge you anyway.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSpecial rates for senior citizens
- Good and clear stations
Preferred solution: No complaints, concerning signing up with YouTube TV
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