YouTube TV Reviews

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New Reviewer

Angry customer

I would like to speak with an actual person. I am an upset customer. Who wants to speak with an actual person
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ID
#3124486 Review #3124486 is a subjective opinion of poster.
Location
Springfield, Illinois
Preferred solution
I’d like to talk to an actual person
New Reviewer

Cuz customer support Kevin gray was supposed to verify why my DVR wanted me to pay to use it to verify who I was he went through crypto coins and took $268 from me I need that refunded back to my card

Hey man from You all's customer support was supposed to help me fix my YouTube TV instead help me go through Crypto coins to verify who I was supposed to refund my Cuz customer support Kevin gray was supposed to verify why my DVR wanted me to pay to use it to verify who I was he went through crypto coins and took $268 from me I need that refunded back to my card becausemoney from there but took $258 from my account I never refunded his name was Kevin Gray the number he gave me was 832 749 ****
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ID
#3124316 Review #3124316 is a subjective opinion of poster.
Location
Stigler, Oklahoma
New Reviewer

Payment issue

Call me if you dont want to lose customer Im calling you because I want to call youggggggggggggghhhhhh
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ID
#3123930 Review #3123930 is a subjective opinion of poster.
Location
Findlay, Ohio

Want to upgrade

Nothing has happened!!!!!!! Frustrating when a customer is willing to spend more $$$ and get no response
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ID
#3123583 Review #3123583 is a subjective opinion of poster.
Location
San Antonio, Texas
New Reviewer

My service have not been restored and you took payment from my account

I need my service restored and stop taking funds from my account..I don't understand why you're not upholding your agreement of service you're supposed to provide

User's recommendation: Always talk to someone live.

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ID
#3123195 Review #3123195 is a subjective opinion of poster.
Loss
$118
Preferred solution
Deliver product or service ordered
New Reviewer

I want my money back!

Original review updated by user Dec 03, 2021
You took 400 dollars out of my account and now I may be homeless without a roof over my babies for Christmas!!!!! Instead of toys Ill be on the street I want the money back in ASAP e mail coltengarrett12@***.com
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ID
#3122683 Review #3122683 is a subjective opinion of poster.
Location
Peru, Indiana
Loss
$400
Preferred solution
Full refund

Charge my card and wasn't supposed to

I want to change my credit card to pay monthly fees. The credit card on file with You Tube TV is not in service.
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ID
#3122588 Review #3122588 is a subjective opinion of poster.
Location
Beaverton, Oregon
New Reviewer

Being charged for services, I do not have.

Tried several times over 4 weeks to get subscribed to YouTube TV with no success. They did take my CC info and begin charging me with no services. Now I cannot contact anyone to cancel something I never had.

User's recommendation: Stay Away.

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ID
#3122586 Review #3122586 is a subjective opinion of poster.
Location
Columbia, Missouri
Pros
  • Lot of good channels
  • Alotta selectiin
Cons
  • More cons
  • Customer service number does not work
Loss
$15
Preferred solution
Let the company propose a solution
New Reviewer

Payment of bill

Cant pay bill through computer or phone just need someone to talk to so I can pay my bill its getting very frustrating I siding games and shows
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ID
#3122553 Review #3122553 is a subjective opinion of poster.
Location
Cochran, Georgia
Preferred solution
Pay my bill
New Reviewer

Cant sign in

just trying to sign in and use my television !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@!!!!!!!!!!!!!!!
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ID
#3122222 Review #3122222 is a subjective opinion of poster.
Location
Carmel, New York
Preferred solution
Let the company propose a solution
New Reviewer

Refound

I couldnt get the service to work I never used it and the money was taken out of my account I would like it to be refunded
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ID
#3122022 Review #3122022 is a subjective opinion of poster.
Location
Kennewick, Washington
Loss
$70
Preferred solution
Full refund
New Reviewer

Can’t watch all NBA games even with NBA league pass subscription

I dont know how I paid for NBA league pass but cant access all NBA games when its supposed to be broadcasted on nba league pass network as well.
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ID
#3121909 Review #3121909 is a subjective opinion of poster.
Location
Gainesville, Georgia
New Reviewer

Always buffering

The app is buffering more than it allows us to watch tv. Its not the internet because Im able to watch other apps like Netflix.

User's recommendation: Don’t do it.

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ID
#3121806 Review #3121806 is a subjective opinion of poster.
Location
Leesburg, Florida
Loss
$70
Preferred solution
Deliver product or service ordered
New Reviewer

To fix my billing

No answer I have tried for days now to try and contact these people with no answers at all days mind you
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ID
#3121793 Review #3121793 is a subjective opinion of poster.
Location
Columbia, Missouri
Preferred solution
My TV turned back on
New Reviewer

Pay my bill

Lost card for a few days so I paused any transactions when I found my card and unlock will not accept payment
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ID
#3121660 Review #3121660 is a subjective opinion of poster.
Location
Chicago, Illinois
Pros
  • Love utube tv
  • Easy of use
  • I like getting live tv
Cons
  • Customer service unavailable
Preferred solution
Account active