YouTube TV Reviews

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Charged every month

when I signed up for YouTube TV it said I was given a three month trial or it was that I could pay every three months and either way none of that happened because I was charged every month the past three months and I signed up three months ago
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ID
#3127431 Review #3127431 is a subjective opinion of poster.
Location
Dayton, Ohio
New Reviewer

I have fraudulent charges from YouTube TV I chatted in their app with somebody that agreed to give me a refund and then when I checked back they said there was no claim

$73.61 charge to my checking account just so happens it was the day that my check dropped so they got it. I tried to get customer service to no avail and I'm waiting on a refund I was surprised how easily they offered it but now I don't know what the deal is. YouTube TV customer service sucks.

User's recommendation: Don't put your credit card and debit card numbers into Google they store your numbers and somebody comes along unfortunately charge it fraudulent charges someone comes along for.

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ID
#3127334 Review #3127334 is a subjective opinion of poster.
Location
Lake Wales, Florida
Preferred solution
Full refund
New Reviewer

I can't get YouTube to work on my tv and I have had it on there for over a year

I just cannot get my YouTube app to open on my tv and I have had it for over a year and now its not loading !!

User's recommendation: I love it but if it’s not going to work that’s not good.

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ID
#3127250 Review #3127250 is a subjective opinion of poster.
Location
Pittsburg, Kansas
New Reviewer

I need help DESPERATELY PLEASE

Please turn my TV back on I called Google earlier they said they would contact u out I CANT GET A CARD FOR YOU YO CHARGE TILL TOMORROW PLEASE DONT DO THIS TO MYB84 YESR 89LD FATHER WITH DEMENCIA JUST BECAUSE I HAD FRAUD IN MY ACCOUNT N BANKS R CLOS3D SO I CANT GET A CARS TILL THEN TO PAY U

User's recommendation: Don't use YouTube TV THEY HAVE NO CUSTOMER SERVICE IR SOULS.

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ID
#3127202 Review #3127202 is a subjective opinion of poster.
Location
Weimar, Thuringia
Pros
  • Best recorder
Cons
  • No customer service at all
  • Service reduction
  • Bad product in general
Loss
$1377
Preferred solution
My bill I can't get a card for u to charge till tomorrow PLEASE HELP MY 89 ILD FATHER
New Reviewer

Poor picture quality on live tv

Picture freezes or picture goes completely black while watching live tv. Spinning ball appears on screen
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ID
#3127005 Review #3127005 is a subjective opinion of poster.
Location
Arvada, Colorado
Preferred solution
Let the company propose a solution
New Reviewer

Not working

Not linking fix it fast kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkjhggggggggggfffffffffffffggggggggggggg
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ID
#3126992 Review #3126992 is a subjective opinion of poster.
Location
Harrison, Arkansas
New Reviewer

Local channels wrong

Local channels wrong!! Get me a damn phone number and live agent now I am tired of this I am wasting precious time that I dont have on trying to resolve this issue with YouTube and I am getting nothing but a runaround I need to talk to someone now!

User's recommendation: No comment I just want my local channels.

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ID
#3126725 Review #3126725 is a subjective opinion of poster.
Location
Carlisle, Pennsylvania
New Reviewer

Not happy with service. I need to talk to live person asap

I cant watch my local channels they are wrong all of a sudden for some reason. I need this fixed asap or I will cancel. Please give me a valid phone number so I can talk with live person
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ID
#3126706 Review #3126706 is a subjective opinion of poster.
Location
Carlisle, Pennsylvania
Preferred solution
My local channels back now!
New Reviewer

Can't log into my account

I reset my Samsung smart tv, now I can't get back into my app. Why is it not possible. I get the sign in with your phone but it's not connecting
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ID
#3126679 Review #3126679 is a subjective opinion of poster.
Location
Bismarck, North Dakota
Preferred solution
Deliver product or service ordered
New Reviewer

Money taken out of my account

I pay some don't need y'all take money out my account Need it back in my account take last month too
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ID
#3126526 Review #3126526 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Pros
  • Replace previous service suddenly cancelled
Cons
  • Very user unfriendly
Loss
$118
Preferred solution
Full refund
New Reviewer

Billing issues

Double billed during free trial refunded one then recharged it again impossible to get a hold of was on hold 3 times for over 1 1/2 hours each time and line just goes dead infuriating

User's recommendation: Don’t do it.

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ID
#3126087 Review #3126087 is a subjective opinion of poster.
Location
Las Vegas, Nevada
New Reviewer

Billing issue

I have attempted on more than one occasion update my credit card for billing. Unable to do so online, tried to give customer service a call and was unable to connect with a representative.
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ID
#3125127 Review #3125127 is a subjective opinion of poster.
Location
Concord, California
New Reviewer

Starz Membership

Im trying to manage my account and get my Starz membership back on . Every time I hit manage it shows available but the channels is not showing up
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ID
#3124795 Review #3124795 is a subjective opinion of poster.
Location
Maywood, Illinois
Preferred solution
My Starz membership working
New Reviewer

My tv will not connect

Last step says im good to go then nothing will happen. Ive gone thru this over and over if it doesnt start up pretty soon Imydropping my subscription.
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ID
#3124710 Review #3124710 is a subjective opinion of poster.
Loss
$120
Preferred solution
Deliver product or service ordered
New Reviewer

I need to talk to someone

I dont need to leave a review cause YouTube know what there doing with ppl money why cant I call an talk to someone about my account but they can take my money off my card for payment an tell me why I cant use a debit card to make a payment
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ID
#3124643 Review #3124643 is a subjective opinion of poster.
Location
Trenton, New Jersey